mirror of https://github.com/zulip/zulip.git
78 lines
3.0 KiB
Markdown
78 lines
3.0 KiB
Markdown
# Deactivate or reactivate a user
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Zulip realm administrators have the ability to deactivate or reactivate any
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user's account in their realm.
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## Deactivate a user
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To properly remove a user’s access to a Zulip orgnanization, it does not
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suffice to change their password or deactivate their account in the SSO system,
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since neither of those actions prevents authentication with the user’s API key
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or any API keys of the bots the user has created.
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Instead, you should deactivate the user’s account using the Zulip administration
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interface; this will also automatically deactivate any bots the user has
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created.
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1. Click the cog (![cog](/static/images/help/cog.png)) in the upper right corner
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of the right sidebar.
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2. Select **Administration** from the dropdown menu that appears.
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![Administration dropdown](/static/images/help/administration.png)
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3. Upon clicking **Administration**, your view will be replaced with the
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**Administration** page. Click the **Users** tab at the top of the
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panel; it turns gray upon hover.
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![Administration](/static/images/help/admin-panel-users.png)
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4. In the **Users** section, click the red **Deactivate** button
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to the right of the user account that you want to deactivate.
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![Deactivated Users](/static/images/help/deactivate-panel-admin.png)
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4. After clicking the **Deactivate Account** button, a modal window titled
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**Deactivate (user's email address)** will appear.
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![Deactivate your account modal](/static/images/help/deactivate-modal-admin.png)
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5. To confirm the deletion of the user's account, click the red **Deactivate now**
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button. Please note that any bots that the user maintains will be
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disabled.
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6. After clicking the **Deactivate now** button, the button will transform into
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a orange **Reactivate** button, and the **Make admin** button will also
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disappear, confirming the success of the account's deactivation.
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The user will be logged out immediately and returned to the Zulip login page
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and will not be able to log back in.
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## Reactivate a user
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Zulip realm administrators can choose to reactivate a user's deactivated account
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by following the following steps.
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1. Click the cog (![cog](/static/images/help/cog.png)) in the upper right corner
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of the right sidebar.
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2. Select **Administration** from the dropdown menu that appears.
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![Administration dropdown](/static/images/help/administration.png)
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3. Upon clicking **Administration**, your view will be replaced with the
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**Administration** page. Click the **Deactivated Users** tab at the top of the
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panel; it turns gray upon hover.
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![Administration](/static/images/help/admin-panel.png)
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4. In the **Deactivated users** section, click the orange **Reactivate** button
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to the right of the user account that you want to reactivate.
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![Deactivated Users](/static/images/help/deactivate-panel.png)
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5. After clicking the **Reactivate** button, the button will transform into a
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red **Deactivate** button, confirming the success of the account's reactivation.
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![Reactivate success](/static/images/help/reactivate-success.png)
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