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Deactivate or reactivate a user
Zulip realm administrators have the ability to deactivate or reactivate any user's account in their realm.
Deactivate a user
To properly remove a user’s access to a Zulip orgnanization, it does not suffice to change their password or deactivate their account in the SSO system, since neither of those actions prevents authentication with the user’s API key or any API keys of the bots the user has created.
Instead, you should deactivate the user’s account using the Zulip administration interface; this will also automatically deactivate any bots the user has created.
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Click the cog (
) in the upper right corner
of the right sidebar. -
Select Administration from the dropdown menu that appears.
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Upon clicking Administration, your view will be replaced with the Administration page. Click the Users tab at the top of the panel; it turns gray upon hover.
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In the Users section, click the red Deactivate button to the right of the user account that you want to deactivate.
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After clicking the Deactivate Account button, a modal window titled Deactivate (user's email address) will appear.
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To confirm the deletion of the user's account, click the red Deactivate now button. Please note that any bots that the user maintains will be disabled.
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After clicking the Deactivate now button, the button will transform into a orange Reactivate button, and the Make admin button will also disappear, confirming the success of the account's deactivation.
The user will be logged out immediately and returned to the Zulip login page and will not be able to log back in.
Reactivate a user
Zulip realm administrators can choose to reactivate a user's deactivated account by following the following steps.
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Click the cog (
) in the upper right corner
of the right sidebar. -
Select Administration from the dropdown menu that appears.
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Upon clicking Administration, your view will be replaced with the Administration page. Click the Deactivated Users tab at the top of the panel; it turns gray upon hover.
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In the Deactivated users section, click the orange Reactivate button to the right of the user account that you want to reactivate.
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After clicking the Reactivate button, the button will transform into a red Deactivate button, confirming the success of the account's reactivation.
