zulip/zerver/lib/onboarding.py

from typing import Dict, List

from django.conf import settings
from django.db import transaction
from django.db.models import Count
from django.utils.translation import gettext as _

from zerver.lib.actions import (
    create_users,
    do_add_reaction,
    do_send_messages,
    internal_prep_stream_message_by_name,
    internal_send_private_message,
)
from zerver.lib.emoji import emoji_name_to_emoji_code
from zerver.lib.message import SendMessageRequest
from zerver.models import Message, Realm, UserProfile, get_system_bot


def missing_any_realm_internal_bots() -> bool:
    bot_emails = [
        bot["email_template"] % (settings.INTERNAL_BOT_DOMAIN,)
        for bot in settings.REALM_INTERNAL_BOTS
    ]
    bot_counts = dict(
        UserProfile.objects.filter(email__in=bot_emails).values_list("email").annotate(Count("id"))
    )
    realm_count = Realm.objects.count()
    return any(bot_counts.get(email, 0) < realm_count for email in bot_emails)


def setup_realm_internal_bots(realm: Realm) -> None:
    """Create this realm's internal bots.

    This function is idempotent; it does nothing for a bot that
    already exists.
    """
    internal_bots = [
        (bot["name"], bot["email_template"] % (settings.INTERNAL_BOT_DOMAIN,))
        for bot in settings.REALM_INTERNAL_BOTS
    ]
    create_users(realm, internal_bots, bot_type=UserProfile.DEFAULT_BOT)
    bots = UserProfile.objects.filter(
        realm=realm,
        email__in=[bot_info[1] for bot_info in internal_bots],
        bot_owner__isnull=True,
    )
    for bot in bots:
        bot.bot_owner = bot
        bot.save()


def create_if_missing_realm_internal_bots() -> None:
    """This checks if there is any realm internal bot missing.

    If that is the case, it creates the missing realm internal bots.
    """
    if missing_any_realm_internal_bots():
        for realm in Realm.objects.all():
            setup_realm_internal_bots(realm)


def send_initial_pms(user: UserProfile) -> None:
    organization_setup_text = ""
    if user.is_realm_admin:
        help_url = user.realm.uri + "/help/getting-your-organization-started-with-zulip"
        organization_setup_text = (
            " " + _("We also have a guide for [Setting up your organization]({help_url}).")
        ).format(help_url=help_url)

    welcome_msg = _("Hello, and welcome to Zulip!") + "👋"
    demo_org_warning = ""
    if user.realm.demo_organization_scheduled_deletion_date is not None:
        demo_org_warning = (
            _(
                "Note that this is a [demo organization]({demo_org_help_url}) and will be "
                "**automatically deleted** in 30 days."
            )
            + "\n\n"
        )

    content = "".join(
        [
            welcome_msg + " ",
            _("This is a private message from me, Welcome Bot.") + "\n\n",
            _(
                "If you are new to Zulip, check out our [Getting started guide]({getting_started_url})!"
            ),
            "{organization_setup_text}" + "\n\n",
            "{demo_org_warning}",
            _(
                "I can also help you get set up! Just click anywhere on this message or press `r` to reply."
            )
            + "\n\n",
            _("Here are a few messages I understand:") + " ",
            bot_commands(),
        ]
    )

    content = content.format(
        organization_setup_text=organization_setup_text,
        demo_org_warning=demo_org_warning,
        demo_org_help_url="/help/demo-organizations",
        getting_started_url="/help/getting-started-with-zulip",
    )

    internal_send_private_message(
        get_system_bot(settings.WELCOME_BOT, user.realm_id), user, content
    )


def bot_commands(no_help_command: bool = False) -> str:
    commands = [
        "apps",
        "profile",
        "theme",
        "streams",
        "topics",
        "message formatting",
        "keyboard shortcuts",
    ]
    if not no_help_command:
        commands.append("help")
    return ", ".join(["`" + command + "`" for command in commands]) + "."


def select_welcome_bot_response(human_response_lower: str) -> str:
    # Given the raw (pre-markdown-rendering) content for a private
    # message from the user to Welcome Bot, select the appropriate reply.
    if human_response_lower in ["app", "apps"]:
        return _(
            "You can [download](/apps) the [mobile and desktop apps](/apps). "
            "Zulip also works great in a browser."
        )
    elif human_response_lower == "profile":
        return _(
            "Go to [Profile settings](#settings/profile) "
            "to add a [profile picture](/help/change-your-profile-picture) "
            "and edit your [profile information](/help/edit-your-profile)."
        )
    elif human_response_lower == "theme":
        return _(
            "Go to [Display settings](#settings/display-settings) "
            "to [switch between the light and dark themes](/help/dark-theme), "
            "[pick your favorite emoji theme](/help/emoji-and-emoticons#change-your-emoji-set), "
            "[change your language](/help/change-your-language), "
            "and make other tweaks to your Zulip experience."
        )
    elif human_response_lower in ["stream", "streams", "channel", "channels"]:
        return "".join(
            [
                _(
                    "In Zulip, streams [determine who gets a message](/help/streams-and-topics). "
                    "They are similar to channels in other chat apps."
                )
                + "\n\n",
                _("[Browse and subscribe to streams](#streams/all)."),
            ]
        )
    elif human_response_lower in ["topic", "topics"]:
        return "".join(
            [
                _(
                    "In Zulip, topics [tell you what a message is about](/help/streams-and-topics). "
                    "They are light-weight subjects, very similar to the subject line of an email."
                )
                + "\n\n",
                _(
                    "Check out [Recent topics](#recent_topics) to see what's happening! "
                    'You can return to this conversation by clicking "Private messages" in the upper left.'
                ),
            ]
        )
    elif human_response_lower in ["keyboard", "shortcuts", "keyboard shortcuts"]:
        return "".join(
            [
                _(
                    "Zulip's [keyboard shortcuts](#keyboard-shortcuts) "
                    "let you navigate the app quickly and efficiently."
                )
                + "\n\n",
                _("Press `?` any time to see a [cheat sheet](#keyboard-shortcuts)."),
            ]
        )
    elif human_response_lower in ["formatting", "message formatting"]:
        return "".join(
            [
                _(
                    "Zulip uses [Markdown](/help/format-your-message-using-markdown), "
                    "an intuitive format for **bold**, *italics*, bulleted lists, and more. "
                    "Click [here](#message-formatting) for a cheat sheet."
                )
                + "\n\n",
                _(
                    "Check out our [messaging tips](/help/messaging-tips) "
                    "to learn about emoji reactions, code blocks and much more!"
                ),
            ]
        )
    elif human_response_lower in ["help", "?"]:
        return "".join(
            [
                _("Here are a few messages I understand:") + " ",
                bot_commands(no_help_command=True) + "\n\n",
                _(
                    "Check out our [Getting started guide](/help/getting-started-with-zulip), "
                    "or browse the [Help center](/help/) to learn more!"
                ),
            ]
        )
    else:
        return "".join(
            [
                _(
                    "I’m sorry, I did not understand your message. Please try one of the following commands:"
                )
                + " ",
                bot_commands(),
            ]
        )


def send_welcome_bot_response(send_request: SendMessageRequest) -> None:
    """Given the send_request object for a private message from the user
    to welcome-bot, trigger the welcome-bot reply."""
    welcome_bot = get_system_bot(settings.WELCOME_BOT, send_request.message.sender.realm_id)
    human_response_lower = send_request.message.content.lower()
    content = select_welcome_bot_response(human_response_lower)
    internal_send_private_message(welcome_bot, send_request.message.sender, content)


@transaction.atomic
def send_initial_realm_messages(realm: Realm) -> None:
    welcome_bot = get_system_bot(settings.WELCOME_BOT, realm.id)
    # Make sure each stream created in the realm creation process has at least one message below
    # Order corresponds to the ordering of the streams on the left sidebar, to make the initial Home
    # view slightly less overwhelming
    content_of_private_streams_topic = (
        _("This is a private stream, as indicated by the lock icon next to the stream name.")
        + " "
        + _("Private streams are only visible to stream members.")
        + "\n"
        "\n"
        + _(
            "To manage this stream, go to [Stream settings]({stream_settings_url}) "
            "and click on `{initial_private_stream_name}`."
        )
    ).format(
        stream_settings_url="#streams/subscribed",
        initial_private_stream_name=Realm.INITIAL_PRIVATE_STREAM_NAME,
    )

    content1_of_topic_demonstration_topic = (
        _(
            "This is a message on stream #**{default_notification_stream_name}** with the "
            "topic `topic demonstration`."
        )
    ).format(default_notification_stream_name=Realm.DEFAULT_NOTIFICATION_STREAM_NAME)

    content2_of_topic_demonstration_topic = (
        _("Topics are a lightweight tool to keep conversations organized.")
        + " "
        + _("You can learn more about topics at [Streams and topics]({about_topics_help_url}).")
    ).format(about_topics_help_url="/help/streams-and-topics")

    content_of_swimming_turtles_topic = (
        _(
            "This is a message on stream #**{default_notification_stream_name}** with the "
            "topic `swimming turtles`."
        )
        + "\n"
        "\n"
        "[](/static/images/cute/turtle.png)"
        "\n"
        "\n"
        + _(
            "[Start a new topic]({start_topic_help_url}) any time you're not replying to a \
        previous message."
        )
    ).format(
        default_notification_stream_name=Realm.DEFAULT_NOTIFICATION_STREAM_NAME,
        start_topic_help_url="/help/start-a-new-topic",
    )

    welcome_messages: List[Dict[str, str]] = [
        {
            "stream": Realm.INITIAL_PRIVATE_STREAM_NAME,
            "topic": "private streams",
            "content": content_of_private_streams_topic,
        },
        {
            "stream": Realm.DEFAULT_NOTIFICATION_STREAM_NAME,
            "topic": "topic demonstration",
            "content": content1_of_topic_demonstration_topic,
        },
        {
            "stream": Realm.DEFAULT_NOTIFICATION_STREAM_NAME,
            "topic": "topic demonstration",
            "content": content2_of_topic_demonstration_topic,
        },
        {
            "stream": realm.DEFAULT_NOTIFICATION_STREAM_NAME,
            "topic": "swimming turtles",
            "content": content_of_swimming_turtles_topic,
        },
    ]

    messages = [
        internal_prep_stream_message_by_name(
            realm,
            welcome_bot,
            message["stream"],
            message["topic"],
            message["content"],
        )
        for message in welcome_messages
    ]
    message_ids = do_send_messages(messages)

    # We find the one of our just-sent messages with turtle.png in it,
    # and react to it.  This is a bit hacky, but works and is kinda a
    # 1-off thing.
    turtle_message = Message.objects.select_for_update().get(
        id__in=message_ids, content__icontains="cute/turtle.png"
    )
    (emoji_code, reaction_type) = emoji_name_to_emoji_code(realm, "turtle")
    do_add_reaction(welcome_bot, turtle_message, "turtle", emoji_code, reaction_type)