onboarding: Make Welcome Bot more interactive.

1. The initial welcome message now contains less detail.
2. The bot now responds to these commands: "apps", "edit profile",
"dark mode", "light mode", "streams", "topics", "message formatting",
"keyboard shortcuts" and "help" - the bot still responds if there are
slight variations in these commands.
3. Tests have been made to check if bot responds to the advertised
commands (with variations) and gives a negative message if it doesn't
understand the message.

With substantial tweaks by tabbott.

Fixes #19900.
This commit is contained in:
Palash 2021-10-16 13:59:21 +05:30 committed by Tim Abbott
parent 67f35d913a
commit 6404b7bf61
2 changed files with 263 additions and 45 deletions

View File

@ -68,38 +68,40 @@ def send_initial_pms(user: UserProfile) -> None:
" " + _("We also have a guide for [Setting up your organization]({help_url}).")
).format(help_url=help_url)
welcome_msg = _("Hello, and welcome to Zulip!")
welcome_msg = _("Hello, and welcome to Zulip!") + "👋"
demo_org_warning = ""
if user.realm.demo_organization_scheduled_deletion_date is not None:
welcome_msg += " " + _(
"Note that this is a [demo organization]({demo_org_help_url}) and will be automatically deleted in 30 days."
demo_org_warning = (
_(
"Note that this is a [demo organization]({demo_org_help_url}) and will be "
"**automatically deleted** in 30 days."
)
+ "\n\n"
)
content = "".join(
[
welcome_msg + " ",
_("This is a private message from me, Welcome Bot.") + "\n\n",
"* "
+ _(
_(
"If you are new to Zulip, check out our [Getting started guide]({getting_started_url})!"
),
"{organization_setup_text}" + "\n\n",
"{demo_org_warning}",
_(
"I can also help you get set up! Just click anywhere on this message or press `r` to reply."
)
+ "{organization_setup_text}\n",
"* " + _("[Add a profile picture]({profile_url}).") + "\n",
"* " + _("[Browse and subscribe to streams]({streams_url}).") + "\n",
"* " + _("Download our [mobile and desktop apps]({apps_url}).") + " ",
_("Zulip also works great in a browser.") + "\n",
"* " + _("You can type `?` to learn more about Zulip shortcuts.") + "\n\n",
_("Practice sending a few messages by replying to this conversation.") + " ",
_("Click anywhere on this message or press `r` to reply."),
+ "\n\n",
_("Here are a few messages I understand:") + " ",
bot_commands(is_initial_pm=True),
]
)
content = content.format(
getting_started_url="/help/getting-started-with-zulip",
apps_url="/apps",
profile_url="#settings/profile",
streams_url="#streams/all",
organization_setup_text=organization_setup_text,
demo_org_warning=demo_org_warning,
demo_org_help_url="/help/demo-organizations",
getting_started_url="/help/getting-started-with-zulip",
)
internal_send_private_message(
@ -107,22 +109,124 @@ def send_initial_pms(user: UserProfile) -> None:
)
def send_welcome_bot_response(send_request: SendMessageRequest) -> None:
welcome_bot = get_system_bot(settings.WELCOME_BOT, send_request.message.sender.realm_id)
human_recipient_id = send_request.message.sender.recipient_id
assert human_recipient_id is not None
if Message.objects.filter(sender=welcome_bot, recipient_id=human_recipient_id).count() < 2:
content = (
_("Congratulations on your first reply!") + " "
":tada:"
"\n"
"\n"
+ _(
"Feel free to continue using this space to practice your new messaging "
"skills. Or, try clicking on some of the stream names to your left!"
)
def bot_commands(is_initial_pm: bool = False) -> str:
commands = [
"apps",
"edit profile",
"theme",
"streams",
"topics",
"message formatting",
"keyboard shortcuts",
]
if is_initial_pm:
commands.append("help")
return ", ".join(["`" + command + "`" for command in commands]) + "."
def select_welcome_bot_response(human_response_lower: str) -> str:
# Given the raw (pre-markdown-rendering) content for a private
# message from the user to Welcome Bot, select the appropriate reply.
if human_response_lower in ["app", "apps"]:
return _(
"You can [download](/apps) the [mobile and desktop apps](/apps). "
"Zulip also works great in a browser."
)
internal_send_private_message(welcome_bot, send_request.message.sender, content)
elif human_response_lower == "profile":
return _(
"Go to [Profile settings](#settings/profile) "
"to add a [profile picture](/help/change-your-profile-picture) "
"and edit your [profile information](/help/edit-your-profile)."
)
elif human_response_lower == "theme":
return _(
"Go to [Display settings](#settings/display-settings) "
"to [switch between the light and dark themes](/help/dark-theme), "
"[pick your favorite emoji theme](/help/emoji-and-emoticons#change-your-emoji-set), "
"[change your language](/help/change-your-language), "
"and make other tweaks to your Zulip experience."
)
elif human_response_lower in ["stream", "streams", "channel", "channels"]:
return "".join(
[
_(
"In Zulip, streams [determine who gets a message](/help/streams-and-topics). "
"They are similar to channels in other chat apps."
)
+ "\n\n",
_("[Browse and subscribe to streams](#streams/all)."),
]
)
elif human_response_lower in ["topic", "topics"]:
return "".join(
[
_(
"In Zulip, topics [tell you what a message is about](/help/streams-and-topics). "
"They are light-weight subjects, very similar to the subject line of an email."
)
+ "\n\n",
_(
"Check out [Recent topics](#recent_topics) to see what's happening! "
'You can return to this conversation by clicking "Private messages" in the upper left.'
),
]
)
elif human_response_lower in ["keyboard", "shortcuts", "keyboard shortcuts"]:
return "".join(
[
_(
"Zulip's [keyboard shortcuts](#keyboard-shortcuts) "
"let you navigate the app quickly and efficiently."
)
+ "\n\n",
_("Press `?` any time to see a [cheat sheet](#keyboard-shortcuts)."),
]
)
elif human_response_lower in ["formatting", "message formatting"]:
return "".join(
[
_(
"Zulip uses [Markdown](/help/format-your-message-using-markdown), "
"an intuitive format for **bold**, *italics*, bulleted lists, and more. "
"Click [here](#message-formatting) for a cheat sheet."
)
+ "\n\n",
_(
"Check out our [messaging tips](/help/messaging-tips) "
"to learn about emoji reactions, code blocks and much more!"
),
]
)
elif human_response_lower in ["help", "?"]:
return "".join(
[
_("Here are a few messages I understand:") + " ",
bot_commands() + "\n\n",
_(
"Check out our [Getting started guide](/help/getting-started-with-zulip), "
"or browse the [Help center](/help/) to learn more!"
),
]
)
else:
return "".join(
[
_(
"Im sorry, I did not understand your message. Please try one of the following commands:"
)
+ " ",
bot_commands(),
]
)
def send_welcome_bot_response(send_request: SendMessageRequest) -> None:
"""Given the send_request object for a private message from the user
to welcome-bot, trigger the welcome-bot reply."""
welcome_bot = get_system_bot(settings.WELCOME_BOT, send_request.message.sender.realm_id)
human_response_lower = send_request.message.content.lower()
content = select_welcome_bot_response(human_response_lower)
internal_send_private_message(welcome_bot, send_request.message.sender, content)
@transaction.atomic

View File

@ -32,22 +32,136 @@ class TutorialTests(ZulipTestCase):
user = self.example_user("hamlet")
self.assertEqual(user.tutorial_status, expected_db_status)
def test_single_response_to_pm(self) -> None:
def test_response_to_pm_for_app(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
content = "whatever"
messages = ["app", "Apps"]
self.login_user(user)
self.send_personal_message(user, bot, content)
user_messages = message_stream_count(user)
expected_response = (
"Congratulations on your first reply! :tada:\n\n"
"Feel free to continue using this space to practice your new messaging "
"skills. Or, try clicking on some of the stream names to your left!"
)
self.assertEqual(most_recent_message(user).content, expected_response)
# Welcome bot shouldn't respond to further PMs.
self.send_personal_message(user, bot, content)
self.assertEqual(message_stream_count(user), user_messages + 1)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"You can [download](/apps) the [mobile and desktop apps](/apps). "
"Zulip also works great in a browser."
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_edit(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["profile", "Profile"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"Go to [Profile settings](#settings/profile) "
"to add a [profile picture](/help/change-your-profile-picture) "
"and edit your [profile information](/help/edit-your-profile)."
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_theme(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["theme", "Theme"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"Go to [Display settings](#settings/display-settings) "
"to [switch between the light and dark themes](/help/dark-theme), "
"[pick your favorite emoji theme](/help/emoji-and-emoticons#change-your-emoji-set), "
"[change your language](/help/change-your-language), and make other tweaks to your Zulip experience."
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_stream(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["Streams", "streams", "channels"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"In Zulip, streams [determine who gets a message](/help/streams-and-topics). "
"They are similar to channels in other chat apps.\n\n"
"[Browse and subscribe to streams](#streams/all)."
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_topic(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["Topics", "topics"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"In Zulip, topics [tell you what a message is about](/help/streams-and-topics). "
"They are light-weight subjects, very similar to the subject line of an email.\n\n"
"Check out [Recent topics](#recent_topics) to see what's happening! "
'You can return to this conversation by clicking "Private messages" in the upper left.'
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_shortcuts(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["Keyboard shortcuts", "shortcuts", "Shortcuts"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"Zulip's [keyboard shortcuts](#keyboard-shortcuts) "
"let you navigate the app quickly and efficiently.\n\n"
"Press `?` any time to see a [cheat sheet](#keyboard-shortcuts)."
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_formatting(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["message formatting", "Formatting"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"Zulip uses [Markdown](/help/format-your-message-using-markdown), "
"an intuitive format for **bold**, *italics*, bulleted lists, and more. "
"Click [here](#message-formatting) for a cheat sheet.\n\n"
"Check out our [messaging tips](/help/messaging-tips) to learn about emoji reactions, "
"code blocks and much more!"
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_help(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["help", "Help", "?"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"Here are a few messages I understand: "
"`apps`, `edit profile`, `theme`, "
"`streams`, `topics`, `message formatting`, `keyboard shortcuts`.\n\n"
"Check out our [Getting started guide](/help/getting-started-with-zulip), "
"or browse the [Help center](/help/) to learn more!"
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_response_to_pm_for_undefined(self) -> None:
user = self.example_user("hamlet")
bot = get_system_bot(settings.WELCOME_BOT, user.realm_id)
messages = ["Hello", "HAHAHA", "OKOK", "LalulaLapas"]
self.login_user(user)
for content in messages:
self.send_personal_message(user, bot, content)
expected_response = (
"Im sorry, I did not understand your message. Please try one of the following commands: "
"`apps`, `edit profile`, `theme`, `streams`, "
"`topics`, `message formatting`, `keyboard shortcuts`."
)
self.assertEqual(most_recent_message(user).content, expected_response)
def test_no_response_to_group_pm(self) -> None:
user1 = self.example_user("hamlet")