mirror of https://github.com/zulip/zulip.git
117 lines
3.2 KiB
Markdown
117 lines
3.2 KiB
Markdown
# Deactivate or reactivate a user
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## Deactivating a user
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{!admin-only.md!}
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When you deactivate a user:
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* The user will be immediately logged out of all Zulip sessions, including
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desktop, web and mobile apps.
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* The user's credentials for logging in will no longer work, including password
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login and [any other login options](/help/configure-authentication-methods)
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enabled in your organization.
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* The user's [bots](/help/bots-overview) will be deactivated.
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* [Email invitations and invite links](/help/invite-new-users) created by the
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user will be disabled.
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* Even if your organization [allows users to join without an
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invitation](/help/restrict-account-creation#set-whether-invitations-are-required-to-join),
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this user will not be able to rejoin with the same email account.
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!!! warn ""
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You must go through the deactivation process below to fully remove a user's
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access to your Zulip organization. Changing a user's password or removing
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their single sign-on account will not log them out of their open Zulip
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sessions, or disable their API keys.
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### Deactivate a user
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{start_tabs}
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{tab|via-user-profile}
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{!manage-this-user.md!}
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1. Click **Deactivate user** at the bottom of the **Manage user** menu.
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1. *(optional)* Select **Notify this user by email?** if desired, and enter a
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custom comment to include in the notification email.
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1. Approve by clicking **Deactivate**.
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{!manage-user-tab-tip.md!}
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{tab|via-organization-settings}
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{settings_tab|user-list-admin}
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1. In the **Actions** column, click the **deactivate** (<i class="fa
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fa-user-times"></i>) icon for the user you want to deactivate.
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1. *(optional)* Select **Notify this user by email?** if desired, and enter a
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custom comment to include in the notification email.
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1. Approve by clicking **Deactivate**.
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{end_tabs}
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!!! tip ""
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Organization administrators cannot deactivate organization owners.
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## Reactivating a user
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{!admin-only.md!}
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A reactivated user will have the same role, stream subscriptions, user group
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memberships, and other settings and permissions as they did prior to
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deactivation. They will also have the same API key and bot API keys, but their
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bots will be deactivated until the user manually
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[reactivates](deactivate-or-reactivate-a-bot) them again.
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### Reactivate a user
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{start_tabs}
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{tab|via-organization-settings}
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{settings_tab|deactivated-users-admin}
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1. Click the **Reactivate** button to the right of the user account that you
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want to reactivate.
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{tab|via-user-profile}
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1. Click on a user's profile picture or name on a message they sent
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to open their **user card**.
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1. Click **View profile**.
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1. Select the **Manage user** tab.
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1. Click **Reactivate user** at the bottom of the **Manage user** menu.
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1. Approve by clicking **Confirm**.
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{!manage-user-tab-tip.md!}
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{end_tabs}
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!!! tip ""
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You may want to [review and adjust](/help/manage-user-stream-subscriptions)
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the reactivated user's stream subscriptions.
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## Related articles
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* [Mute a user](/help/mute-a-user)
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* [Change a user's role](/help/change-a-users-role)
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* [Change a user's name](/help/change-a-users-name)
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* [Deactivate your account](/help/deactivate-your-account)
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* [Manage a user](/help/manage-a-user)
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