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zulip/docs/subsystems/billing.md

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Billing (Development)

This section deals with developing and testing the billing system.

Common setup

  • Create a Stripe account
    • Make sure that the country of your Stripe account is set to USA when you create the account.
    • You might need to use a VPN for this.
  • Ensure that the API version of your Stripe account is same as STRIPE_API_VERSION defined in corporate/lib/stripe.py. You can upgrade to a higher version from the Stripe dashboard.
  • Set the private API key.

Manual testing

Manual testing involves testing the various flows like upgrade, card change, etc. through the browser. This is the bare minimum testing that you need to do when you review a billing PR or when you are working on adding a new feature to billing.

Setup

Apart from the common setup mentioned above, you also need to set up your development environment to receive webhook events from Stripe.

  • Install the Stripe CLI locally by following the instructions here.
  • Log in to Stripe CLI using the command stripe login.
  • You can get Stripe CLI to forward all Stripe webhook events to our local webhook endpoint using the following command: stripe listen --forward-to http://localhost:9991/stripe/webhook/
  • Wait for the stripe listen command in the previous step to output the webhook signing secret.
    • The signing secret would be used by our billing system to verify that the events received by our webhook endpoint are sent by Stripe and not by an intruder. In production, there is no Stripe CLI, so the step for configuring this is a bit different. See Stripe's documentation on taking webhooks live for more details.
  • Copy the webhook signing secret and set it as stripe_webhook_endpoint_secret in zproject/dev-secrets.conf.
  • Your development environment is now all set to receive webhook events from Stripe.

Test card numbers

Stripe provides various card numbers to test for specific responses from Stripe. The most commonly used ones are mentioned in below wherever appropriate. The full list is available here.

Flows to test

There are various flows that you can test manually from the browser. Here are a few things to keep in mind while conducting these tests manually:

  • The flows work from start to end as expected.
  • We show appropriate success and error messages to users.
  • Charges are made or not made (free trial) as expected. You can verify this through the Stripe dashboard. However, this is not super important since our automated tests take care of such granular testing for us.
  • Renewals cannot be tested manually and are tested in our automated tests.

Upgrading a Zulip organization

Here are some flows to test when upgrading a Zulip organization:

  • When free trials are not enabled, i.e. CLOUD_FREE_TRIAL_DAYS is not set to any value in dev_settings.py (aka the default). You can double-check that the setting is disabled by verifying ./scripts/get-django-setting CLOUD_FREE_TRIAL_DAYS returns 0.

    • Using a valid card number like 4242 4242 4242 4242.
    • Using an invalid card number like 4000000000000341, which will add the card to the customer account but the charge will fail.
      • Retry the upgrade after adding a new card by clicking on the retry upgrade link.
      • Retry the upgrade from scratch.

  • Upgrade an organization when free trials are enabled. The free trials setting has been (possibly permanently) disabled in production for some time now, so testing this code path is not a priority. You can set CLOUD_FREE_TRIAL_DAYS to any number greater than 0 in dev_settings.py to enable free trials. There are two different flows to test here:

    • Right after the organization is created by following the instructions in the onboarding page.
      • Make sure that after the upgrade is complete the billing page shows a link to go to the organization.
    • By manually going to the /billing page and upgrading the organization.

Changing the card

The following flow should be tested when updating cards in our billing system:

  • Go to the /billing page of an organization that has already been upgraded using a card. Try changing the card to another valid card such as 5555555555554444.
    • Make sure that the flow completes without any errors and that the new card details are now shown on the billing page instead of the older card.
  • You can also try adding a card number that results in it getting attached to the customer's account but charges fail. However, to test this, you need pending invoices since we try to charge for pending invoices when the card is updated. This is tested in our automated tests so it is not strictly necessary to test this manually.

Upgrading Stripe API versions

Stripe makes pretty regular updates to their API. The process for upgrading our code is:

  • Go to the Stripe Dashboard in your Stripe account.
  • Upgrade the API version.
  • Run tools/test-backend --generate-stripe-fixtures --parallel=1 corporate/.
  • Fix any failing tests, and manually look through git diff to understand the changes. Ensure that there are no material changes.
  • Update the value of STRIPE_API_VERSION in corporate/lib/stripe.py.
  • Commit the changes, and open a PR.
  • Ask Tim Abbott to upgrade the API version on the Stripe Dashboard for Zulip's official Stripe account.

We currently aren't set up to do version upgrades where there are breaking changes, though breaking changes should be unlikely given the parts of the product we use. The main remaining work for handling breaking version upgrades is ensuring that we set the stripe version in our API calls. Stripe's documentation for Upgrading your API version has some additional information.