zulip/help/import-from-mattermost.md

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# Import from Mattermost
{!import-workspace-to-zulip.md!}
## Import process overview
To import your Mattermost organization into Zulip, you will need to take the
following steps, which are described in more detail below:
{start_tabs}
1. [Export your Mattermost data](#export-your-mattermost-data).
1. [Import your Mattermost data into Zulip](#import-your-data-into-zulip).
1. [Get your organization started with Zulip](#get-your-organization-started-with-zulip)!
{end_tabs}
## Import your organization from Mattermost into Zulip
### Export your Mattermost data
Mattermost's [bulk export tool](https://docs.mattermost.com/manage/bulk-export-tool.html)
allows you to export all public and private channel messages.
The instructions below correspond to various common ways Mattermost is installed; if
yours isn't covered, [contact us](/help/contact-support) and we'll help you out.
Replace `<username>` and `<server_ip>` with the appropriate values below.
{start_tabs}
{tab|mm-default}
1. SSH into your Mattermost production server.
```
ssh <username>@<server_ip>
```
1. Navigate to the directory which contains the Mattermost executable.
On a default install of Mattermost, the directory is `/opt/mattermost/bin`.
```
cd /opt/mattermost/bin
```
1. Create an export of all your Mattermost teams, as a tar file.
```
sudo ./mattermost export bulk export.json --all-teams --attachments
mkdir -p exported_emoji
tar --transform 's|^|mattermost/|' -czf export.tar.gz \
data/ exported_emoji/ export.json
```
1. Exit your shell on the Mattermost server.
`exit`
1. Finally, copy the exported tar file from the server to your local
computer. You may need to replace `/opt/mattermost/bin/` with the
path to your Mattermost installation.
```
scp <username>@<server_ip>:/opt/mattermost/bin/export.tar.gz .
```
{tab|mm-cloud}
1. Make sure you have [mmctl](https://github.com/mattermost/mmctl) installed - these
instructions assume your version is `7.5.1` or higher.
1. Log into your Mattermost Cloud instance using your administrator credentials.
```
mmctl auth login https://yourdomain.cloud.mattermost.com
```
1. Create a full export of the server, including attached files.
```
mmctl export create
```
1. List all of the exports on the server, and copy the name of the
latest one to your clipboard.
```
mmctl export list
```
1. Download the export to your local computer, replacing
`latest_export` with the actual file name from the previous step.
```
mmctl export download latest_export.zip
```
{tab|mm-docker}
1. SSH into the server hosting your Mattermost docker container.
```
ssh <username>@<server_ip>
```
1. Navigate to the Mattermost docker directory. On most installs, the
directory should be `mattermost-docker`.
```
cd mattermost-docker/
```
1. Create an export of all your Mattermost teams, as a tar file.
```
docker exec -it mattermost-docker_app_1 mattermost \
export bulk data/export.json --all-teams --attachments
cd volumes/app/mattermost/data/
mkdir -p exported_emoji
tar --transform 's|^|mattermost/|' -czf export.tar.gz \
data/ exported_emoji/ export.json
```
1. Exit your shell on the Mattermost server.
`exit`
1. Finally, copy the exported tar file from the server to your local
computer. You may need to replace `mattermost-docker` with the
appropriate path for your installation.
```
scp <username>@<server_ip>:mattermost-docker/volumes/app/mattermost/data/export.tar.gz .
```
{tab|mm-gitlab-omnibus}
1. SSH into your GitLab Omnibus server.
1. Create an export of all your Mattermost teams, as a tar file.
```
cd /opt/gitlab/embedded/service/mattermost
sudo -u \
mattermost /opt/gitlab/embedded/bin/mattermost \
--config=/var/opt/gitlab/mattermost/config.json \
export bulk export.json --all-teams --attachments
mkdir -p exported_emoji
tar --transform 's|^|mattermost/|' -czf export.tar.gz \
data/ exported_emoji/ export.json
```
1. Exit your shell on the GitLab Omnibus server.
`exit`
1. Finally, copy the exported tar file from GitLab Omnibus to your local computer.
```
scp <username>@<server_ip>:/opt/gitlab/embedded/bin/mattermost/export.tar.gz .
```
{end_tabs}
### Import your data into Zulip
{!import-your-data-into-zulip.md!}
{start_tabs}
{tab|zulip-cloud}
{!import-into-a-zulip-cloud-organization.md!}
{!import-zulip-cloud-organization-warning.md!}
{tab|self-hosting}
{!import-into-a-self-hosted-zulip-server.md!}
1. To import into an organization hosted on the root domain
(`EXTERNAL_HOST`) of the Zulip installation, run the following commands,
replacing `<team-name>` with the name of the Mattermost team you want to import.
{!import-self-hosted-server-tips.md!}
```
cd /home/zulip/deployments/current
./scripts/stop-server
./manage.py convert_mattermost_data /tmp/mattermost_data.tar.gz --output /tmp/converted_mattermost_data
./manage.py import '' /tmp/converted_mattermost_data/<team-name>
./scripts/start-server
```
Alternatively, to import into a custom subdomain, run:
```
cd /home/zulip/deployments/current
./scripts/stop-server
./manage.py convert_mattermost_data /tmp/mattermost_data.tar.gz --output /tmp/converted_mattermost_data
./manage.py import <subdomain> /tmp/converted_mattermost_data/<team-name>
./scripts/start-server
```
1. Follow [step 4](https://zulip.readthedocs.io/en/stable/production/install.html#step-4-configure-and-use)
of the guide for [installing a new Zulip
server](https://zulip.readthedocs.io/en/stable/production/install.html).
{tab|mm-self-hosting-cloud-export}
{!import-into-a-self-hosted-zulip-server.md!}
1. To import into an organization hosted on the root domain
(`EXTERNAL_HOST`) of the Zulip installation, run the following commands,
replacing `<team-name>` with the name of the Mattermost team you want to import.
{!import-self-hosted-server-tips.md!}
```
unzip latest_export.zip -d /tmp/my_mattermost_export
mv /tmp/my_mattermost_export/import.jsonl /tmp/my_mattermost_export/export.json
cd /home/zulip/deployments/current
./scripts/stop-server
./manage.py convert_mattermost_data /tmp/my_mattermost_export --output /tmp/converted_mattermost_data
./manage.py import '' /tmp/converted_mattermost_data/<team-name>
./scripts/start-server
```
Alternatively, to import into a custom subdomain, run:
```
unzip latest_export.zip -d /tmp/my_mattermost_export
mv /tmp/my_mattermost_export/import.jsonl /tmp/my_mattermost_export/export.json
cd /home/zulip/deployments/current
./scripts/stop-server
./manage.py convert_mattermost_data /tmp/my_mattermost_export --output /tmp/converted_mattermost_data
./manage.py import <subdomain> /tmp/converted_mattermost_data/<team-name>
./scripts/start-server
```
1. Follow [step 4](https://zulip.readthedocs.io/en/stable/production/install.html#step-4-configure-and-use)
of the guide for [installing a new Zulip
server](https://zulip.readthedocs.io/en/stable/production/install.html).
{end_tabs}
#### Import details
Whether you are using Zulip Cloud or self-hosting Zulip, here are a few notes to
keep in mind about the import process:
- Mattermost does not export workspace settings, so you will need to [configure
the settings for your Zulip organization](/help/customize-organization-settings).
This includes settings like [email
visibility](/help/configure-email-visibility),
[message editing permissions](/help/restrict-message-editing-and-deletion),
and [how users can join your organization](/help/restrict-account-creation).
- Mattermost's user roles are mapped to Zulip's [user
roles](/help/roles-and-permissions) in the following way:
| Mattermost role | Zulip role |
|-------------------------|---------------|
| Team administrator | Owner |
| Member | Member |
- Mattermost's export tool does not support exporting user avatars or message
edit history.
- Direct messages will only be imported from Mattermost workspaces containing
a single team. This is because Mattermost's data exports do not associate
direct messages with a specific Mattermost team.
- Messages in threads are imported, but they are not explicitly marked as
being in a thread.
## Get your organization started with Zulip
{!import-get-your-organization-started.md!}
## Decide how users will log in
{!import-how-users-will-log-in.md!}
## Related articles
* [Choosing between Zulip Cloud and self-hosting](/help/zulip-cloud-or-self-hosting)
* [Setting up your organization](/help/getting-your-organization-started-with-zulip)
* [Getting started with Zulip](/help/getting-started-with-zulip)