zulip/help/include/tips-for-creating-channels.md

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  • It's often best to start with just a few channels, and add more as needed. For small teams, you can start with the default channels and go from there.

  • For large organizations, we recommend using a consistent naming scheme, like #marketing/<name> or #mk/<name> for all channels pertaining to the marketing team, #help/<team name> for <team name>'s internal support channel, etc.

  • A #zulip help channel can be useful for providing internal Zulip support and answering questions about Zulip.

  • For open source projects or other volunteer organizations, consider adding default channels like #announce for announcements, #new members for new members to introduce themselves and be welcomed, and #help so that there's a clear place users stopping by with just a single question can post.