mirror of https://github.com/zulip/zulip.git
100 lines
4.2 KiB
Markdown
100 lines
4.2 KiB
Markdown
# Moderating open organizations
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An **open organization** is one where
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[anyone can join without an invitation](/help/restrict-account-creation#set-whether-invitations-are-required-to-join).
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Moderation is a big part of making an open community work.
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## Prevention
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Zulip has many features designed to simplify moderation by preventing
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problematic behavior.
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### Manage new users
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* Link to a code of conduct in your
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[organization description](/help/create-your-organization-profile)
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(displayed on the registration page).
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* [Disallow disposable email
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addresses](/help/restrict-account-creation#dont-allow-disposable-domains)
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or [limit authentication
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methods](/help/configure-authentication-methods) to increase the
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effort for a bad actor to replace a banned account.
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* Add a [waiting period](/help/restrict-permissions-of-new-members) before
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new users can take disruptive actions.
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* Monitor new users by enabling [new user
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announcements](/help/configure-automated-notices#new-user-announcements).
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### Restrict permissions for making changes
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* Restrict who can [create channels](/help/configure-who-can-create-channels), or
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monitor new channels by enabling [new channel
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announcements](/help/configure-automated-notices#new-channel-announcements).
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* Restrict who can [add custom emoji](/help/custom-emoji#change-who-can-add-custom-emoji).
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* Restrict who can [move messages to another
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channel](/help/restrict-moving-messages#configure-who-can-move-messages-to-another-channel),
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and set a [time
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limit](/help/restrict-moving-messages#set-a-time-limit-for-editing-topics) for
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editing topics.
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* Restrict who can
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[edit](/help/restrict-message-editing-and-deletion#configure-message-editing-permissions)
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and
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[delete](/help/restrict-message-editing-and-deletion#configure-message-deletion-permissions)
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messages, and set time limits on message editing and deletion.
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* If you are concerned about impersonation, you can [prevent users from changing
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their name](/help/restrict-name-and-email-changes#restrict-name-changes), or
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[require unique
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names](/help/restrict-name-and-email-changes#require-unique-names).
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### Minimize spam
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* [Configure email visibility](/help/configure-email-visibility)
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to prevent off-platform spam.
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* [Restrict wildcard mentions](/help/restrict-wildcard-mentions)
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so only [moderators](/help/roles-and-permissions) can mention everyone in your organization.
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* Create a [default channel](/help/set-default-channels-for-new-users)
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for announcements where [only admins can
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post](/help/channel-posting-policy).
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* Configure who can [authorize and start](/help/restrict-direct-messages) direct
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message conversations.
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## Response
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The following features are an important part of an organization's
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playbook when responding to abuse or spam that is not prevented by the
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organization's policy choices.
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* Individual users can [mute abusive users](/help/mute-a-user) to stop
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harassment that moderators have not yet addressed, or [collapse
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individual messages](/help/collapse-a-message) that they don't want
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to see.
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* [Ban (deactivate) users](/help/deactivate-or-reactivate-a-user) acting in bad
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faith. They will not be able to rejoin using the same email address, unless
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their account is reactivated by an administrator.
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* Investigate behavior by [viewing messages sent by a
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user](/help/view-messages-sent-by-a-user).
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* Delete messages, [archive channels](/help/archive-a-channel), and
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[unsubscribe users from channels](/help/add-or-remove-users-from-a-channel).
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* [Move topics](/help/rename-a-topic), including between channels, when
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users start conversations in the wrong place.
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* [Change users' names](/help/change-a-users-name) (e.g., to "Name (Spammer)")
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for users who sent spam direct messages to many community members.
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* [Deactivate bots](/help/deactivate-or-reactivate-a-bot) or
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[deactivate custom emoji](/help/custom-emoji#deactivate-custom-emoji).
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## Public access option
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{!web-public-channels-intro.md!}
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## Zulip communities directory
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{!communities-directory-intro.md!}
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For details on how to get your community listed, see [Communities
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directory](/help/communities-directory).
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## Related articles
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* [Moving to Zulip](/help/moving-to-zulip)
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* [Public access option](/help/public-access-option)
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* [Communities directory](/help/communities-directory)
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