mirror of https://github.com/zulip/zulip.git
78 lines
2.3 KiB
Markdown
78 lines
2.3 KiB
Markdown
When user accounts are imported, users initially do not have passwords
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configured. There are a few options for how users can log in for the first time.
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!!! tip ""
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For security reasons, passwords are never exported.
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### Allow users to log in with non-password authentication
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When you create your organization, users will immediately be able to log in with
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[authentication methods](/help/configure-authentication-methods) that do not
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require a password. Zulip offers a variety of authentication methods, including
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Google, GitHub, GitLab, Apple, LDAP and [SAML](/help/saml-authentication).
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### Send password reset emails to all users
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You can send password reset emails to all users in your organization, which
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will allow them to set an initial password.
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If you imported your organization into Zulip Cloud, simply email
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[support@zulip.com](mailto:support@zulip.com) to request this.
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!!! warn ""
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To avoid confusion, first make sure that the users in your
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organization are aware that their account has been moved to
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Zulip, and are expecting to receive a password reset email.
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#### Send password reset emails (self-hosted organization)
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{start_tabs}
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{tab|default-subdomain}
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1. To test the process, start by sending yourself a password reset email by
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using the following command:
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```
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./manage.py send_password_reset_email -u username@example.com
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```
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1. When ready, send password reset emails to all users by
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using the following command:
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```
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./manage.py send_password_reset_email -r '' --all-users
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```
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{tab|custom-subdomain}
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1. To test the process, start by sending yourself a password reset email by
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using the following command:
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```
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./manage.py send_password_reset_email -u username@example.com
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```
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1. When ready, send password reset emails to all users by
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using the following command:
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```
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./manage.py send_password_reset_email -r <subdomain> --all-users
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```
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If you would like to only send emails to users who have not logged in yet,
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you can use the following variant instead:
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```
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./manage.py send_password_reset_email -r <subdomain> --all-users --only-never-logged-in
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```
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{end_tabs}
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### Manual password resets
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Alternatively, users can reset their own passwords by following the instructions
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on your Zulip organization's login page.
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