mirror of https://github.com/zulip/zulip.git
69 lines
2.4 KiB
Markdown
69 lines
2.4 KiB
Markdown
# Change organization URL
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{!owner-only.md!}
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Zulip supports changing the URL for an organization. Changing the
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organization URL is a disruptive operation for users:
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* Users will be logged out of existing sessions on the web, mobile and
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desktop apps and need to log in again.
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* Any [API clients](/api/) or [integrations](/integrations/) will need
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to be updated to point to the new organization URL.
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We recommend using a [wildcard
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mention](/help/mention-a-user-or-group#mention-everyone-on-a-channel)
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in an announcement channel to notify users that they need to update
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their clients.
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## Change your Zulip Cloud subdomain
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Zulip Cloud organizations are generally hosted at `<subdomain>.zulipchat.com`,
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with the subdomain chosen when the organization was created. Organization
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[owners](/help/roles-and-permissions) can request to change the subdomain.
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{start_tabs}
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Please email [support@zulip.com](mailto:support@zulip.com) with the following
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information:
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1. Your organization's current subdomain.
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1. The subdomain you would like to move your organization to.
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{end_tabs}
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## Move to a custom URL on Zulip Cloud
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{!cloud-plus-only.md!}
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Because maintaining custom URLs requires effort from our operational team,
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this feature is available only for organizations with 25+ [Zulip Cloud
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Plus](https://zulip.com/plans/#cloud) licenses.
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{start_tabs}
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Please email [support@zulip.com](mailto:support@zulip.com) with the following
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information:
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1. Your organization's current URL.
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1. The URL you would like to move your organization to.
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{end_tabs}
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## Change the URL for your self-hosted server
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If you're self-hosting, you can change the root domain of your Zulip
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server by changing the `EXTERNAL_HOST` [setting][zulip-settings]. If
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you're [hosting multiple organizations][zulip-multiple-organizations]
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and want to change the subdomain for one of them, you can do this
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using the `change_realm_subdomain` [management command][management-commands].
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In addition to configuring Zulip as detailed here, you also need to
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generate [SSL certificates][ssl-certificates] for your new domain.
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[ssl-certificates]: https://zulip.readthedocs.io/en/stable/production/ssl-certificates.html
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[zulip-settings]: https://zulip.readthedocs.io/en/stable/production/settings.html
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[zulip-multiple-organizations]: https://zulip.readthedocs.io/en/stable/production/multiple-organizations.html
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[management-commands]: https://zulip.readthedocs.io/en/stable/production/management-commands.html#other-useful-manage-py-commands
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