Bug report guidelines

Please include these elements in your bug report to make it easier for us to help you.

A brief title
An explanation of what you were expecting vs. the actual result
Steps to take in order to reproduce the buggy behavior
Whether you are using Zulip in production or in the development environment, and whether these are old versions
Whether you are using the web app, a desktop app or a mobile device to access Zulip
Any additional information that would help: screenshots, GIFs, a pastebin of the error log