zulip/templates/zerver/help/roles-and-permissions.md

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# Roles and permissions
There are several possible roles in a Zulip organization.
* **Organization Owner**: Can manage users, public streams,
organization settings, and billing.
* **Organization Administrator**: Can manage users, public streams,
organization settings, and billing. Cannot create or demote
organization owners.
* **Member**: Has access to all public streams. This is the default role for
most users.
* **Guest**: Can only access streams they've been added to. Cannot create
new streams or invite other users.
For details of the access control model, see [Stream
permissions](/help/stream-permissions). You can decide what role to
invite a user as when you [send them an
invitation](/help/invite-new-users#send-invitations).
Organization owners can do anything an organization administrator can
do. For brevity, we may sometimes refer to "organization
administrators" being able to do something; unless stated explicitly,
this means "organization owners and administrators" can do that thing.
## Billing and guests
Guests are only available on Zulip on-premise and on paid plans for Zulip
Cloud. There are two kinds of guest for billing purposes:
* **Multi-stream guest**: Has been added to multiple streams. These guests
are billed the same as regular members.
* **Single-stream guest**: Has been added to only a single stream. If you
have M paying users, you get 5M free single-stream guests. Similarly, if
you have G single-stream guests, you'll get charged for G/5 users.
Example: You have 8 members, 2 multi-stream guests, and 50 single-stream
guests. You'll get charged for 10 users. Let's say you have 8 members, 2
multi-stream guests, and 51 single-stream guests. You'll get charged for
11 users.
Single-stream guests are a new feature, and their permissions are likely
to change over time. For example, single-stream guests can currently see
the list of members in the organization, but we may remove that ability in
the future.
## Related articles
* [Stream permissions](/help/stream-permissions)
* [Inviting new users](/help/invite-new-users)