mirror of https://github.com/zulip/zulip.git
84 lines
2.3 KiB
Markdown
84 lines
2.3 KiB
Markdown
# Logging in
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By default, Zulip allows logging in via email/password as well as
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various social authentication providers like Google, GitHub, GitLab,
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and Apple.
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Organization administrators can
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[add other authentication methods](/help/configure-authentication-methods),
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including the SAML and LDAP integrations, or disable any of the methods above.
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You can log in with any method allowed by your organization, regardless of
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how you signed up. E.g. if you originally signed up using your Google
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account, you can later log in using GitHub, as long as your Google account
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and GitHub account use the same email address.
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### Log in to a Zulip organization for the first time
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{start_tabs}
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{tab|desktop}
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1. Open the **left sidebar** (`Ctrl+Shift+s`).
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1. Set your [proxy settings](/help/connect-through-a-proxy) or add a
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[custom certificate](/help/custom-certificates) if needed (rare).
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1. Click the **plus** (+) icon.
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1. Enter your Zulip URL, and click **Connect**.
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1. Follow the on-screen instructions.
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{tab|mobile}
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1. From the home screen, tap your **profile picture** in the lower right.
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1. Tap **Switch account**.
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1. Tap **Add new account**.
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1. Enter your Zulip URL, and tap **Enter**.
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1. Follow the on-screen instructions.
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{tab|web}
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1. Go to your organization's **Zulip URL**.
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1. Follow the on-screen instructions.
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{end_tabs}
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For subsequent logins, see [switching between organizations](/help/switching-between-organizations).
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## Troubleshooting
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### I don't know my Zulip URL
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Some ideas:
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* If you know your organization is hosted on
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[zulip.com](https://zulip.com), go to [find my
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account](https://zulip.com/accounts/find/) and enter the email
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address that you signed up with.
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* Try guessing the URL. Zulip URLs often look like `<name>.zulipchat.com`,
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`zulip.<name>.com`, or `chat.<name>.com` (replace `<name>` with the name of your
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organization).
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* Ask your organization administrators for your Zulip URL.
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### I signed up with Google/GitHub auth and never set a password
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If you signed up using passwordless authentication and want to start logging
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in via email/password, you can
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[reset your password](/help/change-your-password).
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### I forgot my password
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You can [reset your password](/help/change-your-password). This requires
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access to the email address you currently have on file. We recommend
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[keeping your email address up to date](change-your-email-address).
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