zulip/help/mobile-notifications.md

53 lines
1.8 KiB
Markdown

# Mobile notifications
You can customize whether [stream messages](/help/stream-notifications),
[direct messages](/help/dm-mention-alert-notifications) and
[mentions][notifications-wildcard-mentions] trigger notifications in Zulip's
[Android](https://zulip.com/apps/ios) and [iOS](https://zulip.com/apps/ios)
apps.
{start_tabs}
{settings_tab|notifications}
1. Toggle the checkboxes for **Streams** and **DMs, mentions, and alerts**
in the **Mobile** column of the **Notification triggers** table.
{end_tabs}
[notifications-wildcard-mentions]: /help/dm-mention-alert-notifications#wildcard-mentions
## Mobile notifications while online
You can customize whether or not Zulip will send mobile push
notifications while you are actively using one of the Zulip apps.
!!! tip ""
When testing mobile notifications, make sure Zulip is
configured to send mobile notifications even when you're online.
{start_tabs}
{settings_tab|notifications}
1. Under **Mobile message notifications**, toggle
**Send mobile notifications even if I'm online**, as desired.
{end_tabs}
## Troubleshooting mobile notifications
Some Android vendors have added extra device-level settings that can impact the
delivery of mobile notifications to apps like Zulip. If you're having issues
with Zulip notifications on your Android phone, we recommend Signal's excellent
[troubleshooting guide](https://support.signal.org/hc/en-us/articles/360007318711-Troubleshooting-Notifications#android_notifications_troubleshooting),
which explains the notification settings for many popular Android vendors.
## Related articles
* [Stream notifications](/help/stream-notifications)
* [DMs, mentions, and alerts](/help/dm-mention-alert-notifications)
* [Email notifications](/help/email-notifications)
* [Desktop notifications](/help/desktop-notifications)
* [Do not disturb](/help/do-not-disturb)