mirror of https://github.com/zulip/zulip.git
61 lines
1.6 KiB
Markdown
61 lines
1.6 KiB
Markdown
# Deactivate or reactivate a user
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{!admin-only.md!}
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## Deactivate (ban) a user
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To properly remove a user’s access to a Zulip organization, it does not
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suffice to change their password or deactivate their account in an external
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email system, since the user’s API key and bot API keys will still be
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active. Instead, you need to deactivate the user’s account using the Zulip
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administrative interface.
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Note that organization administrators cannot deactivate organization owners.
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{start_tabs}
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{tab|via-user-profile}
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1. Hover over a user's name in the right sidebar.
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1. Click on the ellipsis (<i class="zulip-icon zulip-icon-ellipsis-v-solid"></i>)
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to the right of their name.
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1. Click **Manage this user**.
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1. Click the **Deactivate user** button at the bottom.
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1. Approve by clicking **Confirm**.
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{tab|via-organization-settings}
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{settings_tab|user-list-admin}
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1. Click the **Deactivate** button to the right of the user account that you
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want to deactivate.
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1. Approve by clicking **Confirm**.
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{end_tabs}
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The user will be logged out immediately and not be able to log back in. The
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user's bots will also be deactivated. Lastly, the user will be unable to
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create a new Zulip account in your organization using their deactivated
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email address.
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## Reactivate a user
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Organization administrators can reactivate a deactivated user. They will
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have the same API key and bot API keys, but the bots will be deactivated
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until the user manually [reactivates](deactivate-or-reactivate-a-bot) them
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again.
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{start_tabs}
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{settings_tab|deactivated-users-admin}
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4. Click the **Reactivate** button to the right of the user account that you
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want to reactivate.
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{end_tabs}
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