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zulip/templates/zerver/help/change-organization-url.md

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Change organization URL

Zulip supports changing the URL for an organization. Changing the organization URL is a disruptive operation for users:

  • Users will be logged out of existing sessions on the web, mobile and desktop apps and need to login again.
  • Any API clients or integrations will need to be updated to point to the new organization URL.

We recommend using a wildcard mention in an announcement stream to notify users that they need to update their clients.

If you're using Zulip Cloud (E.g. https://example.zulipchat.com), you can request a change by emailing support@zulip.com.

Self-hosting

If you're self-hosting, you can change the root domain if your server by changing the EXTERNAL_HOST setting. If you're hosting multiple organizations and want to change the subdomain for one of them, you can use do_realm_change_subdomain(realm, "new_subdomain") in a management shell.