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Roles and permissions
There are several roles in a Zulip organization.
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Organization Administrator: Can manage users, public streams, organization settings, and billing.
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Member: Has access to all public streams. This is the default role for most users.
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Guest: Can only access streams they've been added to. Cannot create new streams.
Billing and guests
Guests are only available on Zulip on-premise and on paid plans for Zulip Cloud. There are two kinds of guest for billing purposes:
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Multi-stream guest: Has been added to multiple streams. These guests are billed the same as regular members.
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Single-stream guest: Has been added to only a single stream. If you have M paying users, you get 5M free single-stream guests. Similarly, if you have G single stream guests, you'll get charged for G/5 users.
Example: You have 8 members, 2 multi-stream guests, and 50 single-stream guests. You'll get charged for 10 users. Let's say you have 8 members, 2 multi-stream guests, and 51 single-stream guests. You'll get charged for 11 users.