3.1 KiB
Deactivate or reactivate a user
Deactivating a user
{!admin-only.md!}
When you deactivate a user:
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The user will be immediately logged out of all Zulip sessions, including desktop, web and mobile apps.
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The user's credentials for logging in will no longer work, including password login and any other login options enabled in your organization.
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The user's bots will be deactivated.
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Email invitations and invite links created by the user will be disabled.
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Even if your organization allows users to join without an invitation, this user will not be able to rejoin with the same email account.
!!! warn ""
You must go through the deactivation process below to fully remove a user's
access to your Zulip organization. Changing a user's password or removing
their single sign-on account will not log them out of their open Zulip
sessions, or disable their API keys.
Deactivate a user
{start_tabs}
{tab|via-user-profile}
{!manage-this-user.md!}
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Click Deactivate user at the bottom of the Manage user menu.
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(optional) Select Notify this user by email? if desired, and enter a custom comment to include in the notification email.
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Approve by clicking Deactivate.
{!manage-user-tab-tip.md!}
{tab|via-organization-settings}
{settings_tab|users}
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In the Actions column, click the deactivate () icon for the user you want to deactivate.
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(optional) Select Notify this user by email? if desired, and enter a custom comment to include in the notification email.
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Approve by clicking Deactivate.
{end_tabs}
!!! tip ""
Organization administrators cannot deactivate organization owners.
Reactivating a user
{!admin-only.md!}
A reactivated user will have the same role, channel subscriptions, user group memberships, and other settings and permissions as they did prior to deactivation. They will also have the same API key and bot API keys, but their bots will be deactivated until the user manually reactivates them again.
Reactivate a user
{start_tabs}
{tab|via-organization-settings}
{settings_tab|deactivated}
- Click the Reactivate button to the right of the user account that you want to reactivate.
{tab|via-user-profile}
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Click on a user's profile picture or name on a message they sent to open their user card.
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Click View profile.
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Select the Manage user tab.
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Click Reactivate user at the bottom of the Manage user menu.
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Approve by clicking Confirm.
{!manage-user-tab-tip.md!}
{end_tabs}
!!! tip ""
You may want to [review and adjust](/help/manage-user-channel-subscriptions)
the reactivated user's channel subscriptions.