zulip/zerver/webhooks/zabbix/doc.md

Receive Zabbix notifications in Zulip!

!!! warn ""

**Note:** This guide is for Zabbix 5.4 and above; some older Zabbix versions have a
different workflow for creating an outgoing webhook.

1. {!create-channel.md!}

2. {!create-an-incoming-webhook.md!}

3. {!generate-integration-url.md!}

4. Go to your Zabbix web interface, and click Administration. Click on General and then select Macros from the dropdown. Click Add and set the macro to {$ZABBIX_URL}. Set the value as the URL to your Zabbix server like https://zabbix.example.com ensuring there no trailing slashes. Click Update

5. Go back to your Zabbix web interface, and click Administration. Click on Media Types, and click Create Media Type.

6. Set Name to a name of your choice, such as Zulip. Set Type to Webhook. Add the following Parameters:

   • Add hostname as the first parameter with the value {HOST.NAME}.
   • Add item as the second parameter with the value {ITEM.NAME1} is {ITEM.VALUE1}.
   • Add link as the third parameter with the value {$ZABBIX_URL}/tr_events.php?triggerid={TRIGGER.ID}&eventid={EVENT.ID}.
   • Add severity as the fourth parameter with the value {TRIGGER.SEVERITY}.
   • Add status as the fifth parameter with the value {TRIGGER.STATUS}.
   • Add trigger as the sixth parameter with the value {TRIGGER.NAME}.
   • Add zulip_endpoint as the seventh parameter with the value set as the URL constructed earlier.

7. Click the Pencil to edit the script and replace any existing content with the below script:

     try {
        Zabbix.Log(4, 'zulip webhook script value='+value);
   
        var result = {
           'tags': {
                 'endpoint': 'zulip'
           }
        },
        params = JSON.parse(value),
        req = new HttpRequest(),
        payload = {},
        resp;
   
        req.addHeader('Content-Type: application/json');
   
        payload.hostname = params.hostname;
        payload.severity = params.severity;
        payload.status = params.status;
        payload.item = params.item;
        payload.trigger = params.trigger;
        payload.link = params.link;
        resp = req.post(params.zulip_endpoint,
           JSON.stringify(payload))
   
        if (req.getStatus() != 200) {
           throw 'Response code: '+req.getStatus();
        }
   
        resp = JSON.parse(resp);
        result.tags.issue_id = resp.id;
        result.tags.issue_key = resp.key;
     } catch (error) {
        Zabbix.Log(4, 'zulip issue creation failed json : '+JSON.stringify(payload));
        Zabbix.Log(4, 'zulip issue creation failed : '+error);
   
        result = {};
     }
   
     return JSON.stringify(result);
   

8. Check the Enabled option.

9. Click Message Templates in the top bar. Click Add under Message Type. Select Problem.

10. Set Subject to {TRIGGER.STATUS}-{TRIGGER.SEVERITY}-{TRIGGER.NAME}. Set Message to the following:

      {
      "hostname": "{HOST.NAME}",
      "severity": "{TRIGGER.SEVERITY}",
      "status": "{TRIGGER.STATUS}",
      "item": "{ITEM.NAME1} is {ITEM.VALUE1}",
      "trigger": "{TRIGGER.NAME}",
      "link": "{$ZABBIX_URL}/tr_events.php?triggerid={TRIGGER.ID}&eventid={EVENT.ID}"
      }
    

11. Click Add.

12. Go back to your Zabbix web interface, and click Administration. Click on Users, and select the alias of the user you would like to use to set the notification. Click Media, and click Add.

13. Set Type to Zulip or whatever you named your media type as. Set Send To to Zulip or any text. This field needs something in, but isn't used. Tweak the severity and times when active for notifications as appropriate, and check the Enabled option. Click Add. Click Update.

14. Go back to your Zabbix web interface, and click Configuration. Click Actions, and click Create Action.

15. Set Name to a name of your choice, such as Zulip. Under New Conditions, add the conditions for triggering a notification. Check the Enabled option, and click Operations.

16. Under Operations click Add, and then set Operation Type to Send Message. Under Send to Users, click Add, and select the user you added the alert to and click Select. Under Send only to, select Zulip or the name of your media type. Click Add twice.

{!congrats.md!}