mirror of https://github.com/zulip/zulip.git
28 lines
938 B
Markdown
28 lines
938 B
Markdown
Get Zulip notifications for your Groove events!
|
|
|
|
1. {!create-stream.md!}
|
|
|
|
1. {!create-bot-construct-url.md!}
|
|
|
|
1. On your Groove dashboard, click on **Settings**. Under **Company**,
|
|
click on **API**. Open the **Add Webhook** dropdown and select an
|
|
event that you would like to be notified about.
|
|
|
|
Currently, Zulip supports these events:
|
|
|
|
* `ticket_started`: notify if there is a new ticket.
|
|
* `ticket_assigned`: notify if a ticket is assigned to an agent or group.
|
|
* `agent_replied`: notify if an agent replied to a ticket.
|
|
* `customer_replied`: notify if a customer replied to a ticket.
|
|
* `note_added`: notify if an agent left a note on a ticket.
|
|
|
|
1. Enter the URL constructed above in the space below the event.
|
|
Click **Add Webhook**.
|
|
|
|
1. Repeat the last two steps (using the same URL) for every event you'd like
|
|
to be notified about.
|
|
|
|
{!congrats.md!}
|
|
|
|
![](/static/images/integrations/groove/001.png)
|