zulip/templates/zerver/help/import-from-gitter.md

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Import from Gitter (beta)

Zulip supports importing data from Gitter, including users, channels, messages, attachments, and avatars.

Note: You can only import a Gitter room as a new Zulip organization. In particular, this tool you cannot use this tool to import from Gitter into an existing Zulip organization.

Import from Gitter

First, export your data from Gitter.

  1. Export your Gitter data. You will receive json files of the public rooms that you are a part of. Select the gitter_data.json file of the room which you want to import into Zulip.

    !!! warn "" Note: You'll need a gitter API token to export data. You can get this token by following the instructions in the "Getting Started" section of the gitter documentation.

Import into zulipchat.com

Email support@zulipchat.com with gitter_data.zip and your desired subdomain. Your imported organization will be hosted at <subdomain>.zulipchat.com.

Import into a new Zulip server

!!! warn "" Because the Gitter import tool is very new, we recommend first upgrading your new Zulip server to the latest master branch, using upgrade-zulip-from-git to avoid bugs in the earliest versions of the Gitter import tool.

Log in to a shell on your Zulip server as the zulip user. Run the following commands.

./manage.py convert_gitter_data gitter_data.json --output converted_gitter_data
./manage.py import --destroy-rebuild-database '' converted_gitter_data

!!! warn "" Warning: This will destroy all existing data in your Zulip server

Import into an existing Zulip server

If you already have some organizations hosted on your Zulip server, and want to add import your Gitter data as a new Zulip organization, you can use the following procedure.

Log in to your Zulip server as the zulip user. Run the following commands, replacing <subdomain> with the subdomain of the URL you'd like for your imported Zulip organization.

./manage.py convert_gitter_data gitter_data.json --output converted_gitter_data
./manage.py import --destroy-rebuild-database <subdomain> converted_gitter_data

{!import-login.md!}

Create organization administrators

The [Gitter API][gitter-api-user-data] don't contain data on which users are administrators of the Gitter channel. As a result, all Gitter users are imported into Zulip as normal users. You can follow the Zulip documentation on [making a user an administrator from the terminal][grant-admin-access] to mark the appropriate users as administrators.

[grant-admin-access]: https://zulip.readthedocs.io/en/latest/production/maintain-secure-upgrade.html#grant-administrator-access) [gitter-api-user-data]: https://developer.gitter.im/docs/user-resource

Caveats

  • The Gitter data export tool doesn't support exporting private gitter channels.

  • This tool doesn't yet support merging importing Gitter channels into a single Zulip organization.

  • This tool doesn't translate Gitter's markdown format into Zulip format markdown (there are a few corner cases where the syntax is different). Additionally, Gitter's issue mentions aren't translated into anything yet.