Creates a new "realm_deactivated" email that can be sent to realm
owners as part of `do_deactivate_realm`, via a boolean flag,
`email_owners`.
This flag is set to `False` when `do_deactivate_realm` is used for
realm exports or changing a realm's subdomain, so that the active
organization owners are not emailed in those cases.
This flag is optional for the `deactivate_realm` management command,
but as there is no active user passed in that case, then the email
is sent without referencing who deactivated the realm.
It is passed as `True` for the support analytics view, but the email
that is generated does not include information about the support
admin user who completed the request for organization deactivation.
When an active organization owner deactivates the organization, then
the flag is `True` and an email is sent to them as well as any other
active organization owners, with a slight variation in the email text
for those two cases.
Adds specific tests for when `email_owners` is passed as `True`. All
existing tests for other functionality of `do_deactivate_user` pass
the flag as `False`.
Adds `localize` from django.util.formats as a jinja env filter so
that the dates in these emails are internationlized for the owner's
default language setting in the "realm_deactivated" email templates.
Fixes#24685.
In the activity and support views, we want to see the annual
revenue for fixed price plans. While on billing pages, we do
not display this information as these plans are renegotiated
annually.
Adds get_annual_recurring_revenue_for_support_data function
to BillingSession class, so that we can get the fixed price
plan data for these views without changing the logic for
what is displayed on the billing pages.
Adds a link to the stripe customer dashboard if the Customer
object for an active plan has a stripe_customer_id. If there
is no stripe ID to link to, then the icon is shown without
a link, which is the case for remote server/realm sponsorships
and legacy plans.
It's going to be helpful in the future to record the reason for realm
deactivation.
- For information tracking
- For making a distinction between cases where we can allow realm owners
to reactivate their realm via a self-serve flow (e.g.
"owner_request") vs where we can't (ToS abuse).
This commit adds include_realm_default_subscriptions parameter
to the invite endpoints and the corresponding field in
PreregistrationUser and MultiuseInvite objects. This field will
be used to subscribe the new users to the default streams at the
time of account creation and not to the streams that were default
when sending the invite.
This prevents users from hammering the invitation endpoint, causing
races, and inviting more users than they should otherwise be allowed
to.
Doing this requires that we not raise InvitationError when we have
partially succeeded; that behaviour is left to the one callsite of
do_invite_users.
Reported by Lakshit Agarwal (@chiekosec).
This also now allows user to upgrade to plus plan from pricing page.
Note that since we don't pass customer_plan on pages like self-hosting
and for/business, `Current plan` status is not displayed on these pages.
We send customer an invoice at the start of free trial, if customer
pays we upgrade them to the active plan at the end of free trial,
else we downgrade them and show a custom message on the upgrade
page regarding the current status.
Tests were broken since #29221 and #28875 didn't account for
other tests failing due to changed stripe data. Also, there
was a bug where we were not fetching the correct setup intent
and stripe session for the current test, it was fixed by narrowing
the fetch to the current customer.
Also, we now run `invoice_plans` in a `while` loop until
`next_invoice_date` is greater than the provided event_time. It
makes sense to generate all the invoices for a customer that
needs to paid by them when `invoice_plans_as_needed` is called
for a `event_time`.
As explained in the comment, when we're moving the server plan to the
remote realm's Customer object, the realm Customer may not have
stripe_customer_id set and therefore that value needs to get moved from
the server Customer.
Earlier, if a free plan (say legacy plan) with no next plan scheduled
was invoiced, we used to send an invoice overdue email if the last
audit log update is stale.
Actually, we don't need this data as the invoice step is just going
to downgrade the current plan. We should not wait for customer to
start uploading data in this case. Skip the email sending step and
invoice the plan to downgrade.
Adds a line to the top of the internal_billing_notice email with
the billing entity's display name.
Makes sure all internal_billng_notice email subjects also include
the billing entity's display name.
Makes small updates to the notice text for some cases.
When a customer with plan's status 'DOWNGRADE_AT_END_OF_FREE_TRIAL'
visits /billing page on the free-trial end date before the invoice
cron runs, the 'make_end_of_cycle_updates_if_needed' downgrades the
plan.
Earlier, when such a customer visited /billing page in this time window
it resulted in an assertion error.
This commit fixes the incorrect behaviour by redirecting to '/plans'
page in such cases.
If the remote realm registered after the legacy plan on server
ENDED, we never migrate the plan to the remote realm. So, we need
to check the server of remote realm whenever we are check remote
realm for legacy plan.
Regardless of plan renewal schedule, we try to invoice all plans
monthly with some exceptions like free trial and fixed price plans,
which help us charge users for additional licenses used during
the previous month.
Earlier, we were using 'timezone_now' (the time cron job runs)
as the event_time while invoicing plans in 'invoice_plan'.
This is not accurate as it will lead to invoicing ledger entries
created after 'next_invoice_date' and before 'timezone_now'.
We should only invoice the ledger entries created till
next_invoice_date. It should be independent of the time
at which cron job runs.
This commit updates the logic to use next_invoice_date
as the event_time while invoicing via cron.
Earlier, at few places in test_stripe we were doing
incorrect time travel. For example:
A plan was invoiced till self.next_year & while checking
the billing page, we were using the self.now datetime.
To correctly check the billing page state after plan is
invoiced, we should use a datetime greater than or equal
to the time at which plan was invoiced.
This commit fixes such logically incorrect time-travel.
While creating a LicenseLedger entry in 'create_customer_and_plan',
we should set the 'event_time' to the same time at which the plan
is created.
Earlier, the 'event_time' for ledger entry & 'billing_cycle_anchor'
of the plan were set to different values, which is not the
correct behavior.
It's best for these to just be consistent. Therefore:
1. The .../not-configured/ error page endpoint should be restricted to
.has_billing_access users only.
2. For consistency, self_hosting_auth_view_common is tweaked to also do
the .has_billing_access check as the first thing, to avoid revealing
configuration information via its redirect/error-handling behavior.
The revealed configuration information seems super harmless, but it's
simpler to not have to worry about it and just be consistent.
Just shows a config error page if the bouncer is not enabled. Uses a new
endpoint for this so that it can work nicely for both browser and
desktop app clients.
It's necessary, because the desktop app expects to get a json response
with either an error or billing_access_url to redirect to. Showing a
nice config error page can't be done via the json error mechanism, so
instead we just serve a redirect to the new error page, which the app
will open in the browser in a new window or tab.
The remote support view now returns results for deactivated remote
servers with those results sorted to the end and formatted to
visually stand out.
Forms to change sponsorship and discount fields on the customer
for the remote server or realm are not shown, but the data stored
on the customer object is shown, including any sponsorship request
information (if the customer had a sponsorship request pending when
it was deactivated).
Forms to schedule a plan are also not shown for deactivated servers
and their associated remote realms.
Forms and information for any current plan or scheduled plan, for
either the deactivated remote server or its associated remote
realms, are shown so that support staff can update those plans if
necessary.
Earlier, the 'next_invoice_date', 'invoiced_through', and
'invoicing_status' fields in 'do_change_schedule_after_free_trial'
were not set correctly.
It resulted in invoicing the ENDED plan and the ledger we create
in this function.
Multiple invoices were created depending on the number of times the
billing frequency was changed for customers who started free-trial
& changed their billing frequency.
This commit sets those fields correctly leading to create only one
invoice.
Because the remote support page now supports searching by UUID,
the support URL for remote billing entities, which is used for
sponsorship request emails and overdue invoice emails, can now
use the remote server or realm UUID.
Adds the remote realm UUID to the remote support view information.
Earlier, for fixed-price plans we were showing the generic
next payment info on billing page which stated that plan
will automatically renew on end_date. It is no longer correct
for fixed-price plans.
This commit fixes the next payment info for fixed-price plans.
When the next_billing_cycle is the end_date, we inform the customer
that their plan will end on end_date and zulip sales will contact
them a couple of month ago before the end_date for renewal.
Adds the information returned by get_push_status_for_remote_request
for remote billing users to the support page. Note that getting
the current push status data will result in some duplicate database
queries (getting customer, plan, current billed users, next billing
cycle) when generating the remote support view.
Lauryn Menard
Anders Kaseorg
Mateusz Mandera
Aman Agrawal
Sahil Batra
Alex Vandiver
Prakhar Pratyush