Expands section for scheduling plans in the remote support view to
have a form to create a temporary courtesy plan (aka our legacy
plan for remote servers and realms).
Form is not shown if there is a current plan for the remote billing
entity, and would raise a SupportRequestError in that case as well.
Instead of the PUSH_NOTIFICATIONS_BOUNCER_URL and
SUBMIT_USAGE_STATISTICS settings, we want servers to configure
individual ZULIP_SERVICE_* settings, while maintaining backward
compatibility with the old settings. Thus, if all the new
ZULIP_SERVICE_* are at their default False value, but the legacy
settings are activated, they need to be translated in computed_settings
to the modern way.
Creates a new "realm_deactivated" email that can be sent to realm
owners as part of `do_deactivate_realm`, via a boolean flag,
`email_owners`.
This flag is set to `False` when `do_deactivate_realm` is used for
realm exports or changing a realm's subdomain, so that the active
organization owners are not emailed in those cases.
This flag is optional for the `deactivate_realm` management command,
but as there is no active user passed in that case, then the email
is sent without referencing who deactivated the realm.
It is passed as `True` for the support analytics view, but the email
that is generated does not include information about the support
admin user who completed the request for organization deactivation.
When an active organization owner deactivates the organization, then
the flag is `True` and an email is sent to them as well as any other
active organization owners, with a slight variation in the email text
for those two cases.
Adds specific tests for when `email_owners` is passed as `True`. All
existing tests for other functionality of `do_deactivate_user` pass
the flag as `False`.
Adds `localize` from django.util.formats as a jinja env filter so
that the dates in these emails are internationlized for the owner's
default language setting in the "realm_deactivated" email templates.
Fixes#24685.
It's going to be helpful in the future to record the reason for realm
deactivation.
- For information tracking
- For making a distinction between cases where we can allow realm owners
to reactivate their realm via a self-serve flow (e.g.
"owner_request") vs where we can't (ToS abuse).
This also now allows user to upgrade to plus plan from pricing page.
Note that since we don't pass customer_plan on pages like self-hosting
and for/business, `Current plan` status is not displayed on these pages.
We send customer an invoice at the start of free trial, if customer
pays we upgrade them to the active plan at the end of free trial,
else we downgrade them and show a custom message on the upgrade
page regarding the current status.
Tests were broken since #29221 and #28875 didn't account for
other tests failing due to changed stripe data. Also, there
was a bug where we were not fetching the correct setup intent
and stripe session for the current test, it was fixed by narrowing
the fetch to the current customer.
Also, we now run `invoice_plans` in a `while` loop until
`next_invoice_date` is greater than the provided event_time. It
makes sense to generate all the invoices for a customer that
needs to paid by them when `invoice_plans_as_needed` is called
for a `event_time`.
Earlier, if a free plan (say legacy plan) with no next plan scheduled
was invoiced, we used to send an invoice overdue email if the last
audit log update is stale.
Actually, we don't need this data as the invoice step is just going
to downgrade the current plan. We should not wait for customer to
start uploading data in this case. Skip the email sending step and
invoice the plan to downgrade.
Adds a line to the top of the internal_billing_notice email with
the billing entity's display name.
Makes sure all internal_billng_notice email subjects also include
the billing entity's display name.
Makes small updates to the notice text for some cases.
When a customer with plan's status 'DOWNGRADE_AT_END_OF_FREE_TRIAL'
visits /billing page on the free-trial end date before the invoice
cron runs, the 'make_end_of_cycle_updates_if_needed' downgrades the
plan.
Earlier, when such a customer visited /billing page in this time window
it resulted in an assertion error.
This commit fixes the incorrect behaviour by redirecting to '/plans'
page in such cases.
If the remote realm registered after the legacy plan on server
ENDED, we never migrate the plan to the remote realm. So, we need
to check the server of remote realm whenever we are check remote
realm for legacy plan.
Regardless of plan renewal schedule, we try to invoice all plans
monthly with some exceptions like free trial and fixed price plans,
which help us charge users for additional licenses used during
the previous month.
Earlier, we were using 'timezone_now' (the time cron job runs)
as the event_time while invoicing plans in 'invoice_plan'.
This is not accurate as it will lead to invoicing ledger entries
created after 'next_invoice_date' and before 'timezone_now'.
We should only invoice the ledger entries created till
next_invoice_date. It should be independent of the time
at which cron job runs.
This commit updates the logic to use next_invoice_date
as the event_time while invoicing via cron.
Earlier, at few places in test_stripe we were doing
incorrect time travel. For example:
A plan was invoiced till self.next_year & while checking
the billing page, we were using the self.now datetime.
To correctly check the billing page state after plan is
invoiced, we should use a datetime greater than or equal
to the time at which plan was invoiced.
This commit fixes such logically incorrect time-travel.
Earlier, the 'next_invoice_date', 'invoiced_through', and
'invoicing_status' fields in 'do_change_schedule_after_free_trial'
were not set correctly.
It resulted in invoicing the ENDED plan and the ledger we create
in this function.
Multiple invoices were created depending on the number of times the
billing frequency was changed for customers who started free-trial
& changed their billing frequency.
This commit sets those fields correctly leading to create only one
invoice.
Because the remote support page now supports searching by UUID,
the support URL for remote billing entities, which is used for
sponsorship request emails and overdue invoice emails, can now
use the remote server or realm UUID.
Adds the remote realm UUID to the remote support view information.
Earlier, for fixed-price plans we were showing the generic
next payment info on billing page which stated that plan
will automatically renew on end_date. It is no longer correct
for fixed-price plans.
This commit fixes the next payment info for fixed-price plans.
When the next_billing_cycle is the end_date, we inform the customer
that their plan will end on end_date and zulip sales will contact
them a couple of month ago before the end_date for renewal.
We no longer want to migrate Legacy plans from server to realms, since
Legacy plans are not really a thing in the original sense anymore, since
February 15th.
Now they're just a tool to give temporary extensions of access to the
push notification service for users, when needed. And as such, it makes
no sense to migrate like that.
The remaining code in this function is for migrating (any) plan from the
server object to the realm object, if the server has just a single
realm.
For fixed-price plans, we send a reminder email to
sales@zulip.com, 2 months before the end date, to review
the pricing and configure a new fixed-price plan accordingly.
Earlier, we were not configuring the end_date while creating
a fixed-price plan which would result in the automatic renewal
of the plan at the end of billing cycle.
Our plan is to re-evaluate the pricing when we are close to the
end date, then:
1. Schedule a new fixed-price plan with the updated or same price.
2. or Don't do anything - the plan will end on the end_date.
Now, we add an end_date of 1 year from the start date when
creating a fixed-price plan.
Aman Agrawal
Lauryn Menard
Mateusz Mandera
Anders Kaseorg
Prakhar Pratyush