We send customer an invoice at the start of free trial, if customer
pays we upgrade them to the active plan at the end of free trial,
else we downgrade them and show a custom message on the upgrade
page regarding the current status.
Previously, email addresses that weren't connected to a Zulip account
were ignored but now they receive an email stating their email isn't
connected to a Zulip account.
Also, removes the "Thanks for using Zulip!" line at the end of the
find accounts email that's sent when a Zulip account is found.
Updates the i18n test that used this string with another in the
German translation from this a successful account found email.
Fixes part of #3128
Co-authored-by: Lauryn Menard <lauryn@zulip.com>
Updates the help link in the find team emails to use the external
host information.
Removes the link for the external host since the realm links are
what the user should click on to login.
Also, passes corporate_enabled to the find team email to adjust
the text for Zulip Cloud emails.
Revises section to use headers for the possible parameters so that
they can be linked to directly from other documentation pages.
Updates base URL text to read more clearly when rendered.
Restructures the integration documentation pages to use a style
that's more similar to the help center documentation, with an
instruction block for setting up the integration, and sections
for additional configuration information and related documentation
links.
Updates the doc pages for the airbrake, azuredevops and gitlab
integrations as examples of the updated style.
Also updates the URL specification section of the incoming webhook
overview in the API documentation so that the documented URL
parameters can be linked to directly in the integration doc pages.
Co-authored-by: Alya Abbott <alya@zulip.com>
Adds a line to the top of the internal_billing_notice email with
the billing entity's display name.
Makes sure all internal_billng_notice email subjects also include
the billing entity's display name.
Makes small updates to the notice text for some cases.
We redesign the message history modal to make it look similar to the
drafts and scheduled messages, using the shared styling/rendering
logic for that those existing elements to have a less goofy widget.
Fixes#28695.
This commit updates the placeholder for name input in account
creation form to "Your full name".
We also removes the "名前" since that confuses the user who
do not know the language. This text was originally added to
indicate that the name field supports unicode characters, which
most modern apps do currently, so there is no need to add this
text in the placeholder.
Fixes part of #29226.
Includes has_stale_audit_log boolean in the remote support view
data so that we can style the last audit log data for the remote
server to visually highlight if it is stale or current.
Refactors the Cloud support view to pass in any sponsorship or
discount information about the Customer object for the realm,
which allows us to display any information submitted in a
sponsorship request.
Adds a class to the form for removing a configured CustomerPlanOffer
so that we can add some margin between the form and the information
about the plan offer.
Depending on the kind of config error being shown, different "go back"
links may be more appropriate.
We probably hard-coded /login/ for it, because these config errors are
most commonly used for authentication backend config error, where it
makes sense to have /login/ as "go back", because the user most likely
indeed got there from the login page.
However, for remote_billing_bouncer_not_configured, it doesn't make
sense, because the user almost surely is already logged in and got there
by clicking "Plan management" inside the gear menu in the logged in app.
Just shows a config error page if the bouncer is not enabled. Uses a new
endpoint for this so that it can work nicely for both browser and
desktop app clients.
It's necessary, because the desktop app expects to get a json response
with either an error or billing_access_url to redirect to. Showing a
nice config error page can't be done via the json error mechanism, so
instead we just serve a redirect to the new error page, which the app
will open in the browser in a new window or tab.
The remote support view now returns results for deactivated remote
servers with those results sorted to the end and formatted to
visually stand out.
Forms to change sponsorship and discount fields on the customer
for the remote server or realm are not shown, but the data stored
on the customer object is shown, including any sponsorship request
information (if the customer had a sponsorship request pending when
it was deactivated).
Forms to schedule a plan are also not shown for deactivated servers
and their associated remote realms.
Forms and information for any current plan or scheduled plan, for
either the deactivated remote server or its associated remote
realms, are shown so that support staff can update those plans if
necessary.
When a server doesn't submit a remote realm info which was
previously submitted, we mark it as locally deleted.
If such a realm has paid plan attached to it, we should investigate.
This commit adds logic to send an email to sales@zulip.com for
investigation.
This is a prep commit which replaces the 'invoice_overdue'
and 'reminder_to_review_plan' email templates with
'internal_billing_notice'.
This will help us to use the same template as we plan to
send an email to sales when a remote realm with paid plan
attached is locally deleted.
Because the remote support page now supports searching by UUID,
the support URL for remote billing entities, which is used for
sponsorship request emails and overdue invoice emails, can now
use the remote server or realm UUID.
Adds the remote realm UUID to the remote support view information.
Earlier, for fixed-price plans we were showing the generic
next payment info on billing page which stated that plan
will automatically renew on end_date. It is no longer correct
for fixed-price plans.
This commit fixes the next payment info for fixed-price plans.
When the next_billing_cycle is the end_date, we inform the customer
that their plan will end on end_date and zulip sales will contact
them a couple of month ago before the end_date for renewal.
Adds the information returned by get_push_status_for_remote_request
for remote billing users to the support page. Note that getting
the current push status data will result in some duplicate database
queries (getting customer, plan, current billed users, next billing
cycle) when generating the remote support view.
The (1) delay in fetching the read receipts data from the api call to
`/json/messages/${message_id}/read_receipts`; followed by the execution
of the success callback function, and the (2) use of `.append()` to
render the modal and user list, together lead to duplication of the read
receipts modal and also the user list inside the read receipts menu.
This commit adds a check to set the read receipts menu contents only if
the read receipts modal for the selected message ID is open by the time
the network request is resolved.
In addition, this commit also uses the `on_shown` hook instead of the
`on_show` hook in the read receipts modal logic, to add a delay in the
calling of the read receipts API, which prevents the stacking of the
requests.
For fixed-price plans, we send a reminder email to
sales@zulip.com, 2 months before the end date, to review
the pricing and configure a new fixed-price plan accordingly.
Updates the class name used for the sponsorship form container in
the remote support views to be more specific.
Adds a shared "support-form" class for the different forms in the
realm_details template.
Use the same CSS rule for current and next plan information sections.
Instead of displaying the end of the day interval for the latest
count stat update for push notifications forwarded on the bouncer,
we display the start of the day interval and format it as a date
instead of a date and time.
Adds a link on the upgrade and billing pages that opens a stripe
billing portal for the customer to update their name and address
that will appear on invoices and receipts.
On the billing page, updating the credit card information will
no longer update the customer billing address, since they can
now do this directly through the billing portal. To be consistent
with the credit card form on the upgrade page, we still require
inputting a billing address for the card.
Note that, once an invoice is paid/complete, then changes to the
customer's name and address will not be applied to those invoices.
Instead of charging the customer using the attached payment
method and then creating the invoice, we create an invoice and
force an immediate payment for the invoice via the attached
payment method.
Adds a count for mobile users registered for the remote server
with a RemotePushDeviceToken that does not have an associated
remote realm, which was a recently added field.
If the remote server is pre-8.0 and does not have remote realms,
then only the total mobile user count is displayed, as the count
for uncatagorized mobile users would be equal to the total mobile
user count.
This is useful in the support view in case the audit log data is
stale and user counts are not updated for billing.
Also, renames formatting function for optional datetimes that is
used in the support and activity views/charts. And instead of
showing these datetime strings in the eastern US timezone, we
now show and label them as UTC.
If a plan is already on "basic" or "business" plan and wants to
switch to a fixed-price "basic" / "business" plan, then it is
necessary that the current plan should have an end date configured.
Earlier, we could update the end_date only if the current plan
already had an end_date set.
This commit makes it possible to always show the option to
set or update end_date.
Also, makes small updates to `next_plan_forms_support.html`.
Removes unneeded "btn" and "btn-default" classes, and updates
the placeholder text for the input as not marked for translation.
Also, renames `ad_hoc_query.html` to `activity_table.html`,
`realm_summary_table.html` to `installation_activity_table.html`,
and `activity_details_template.html` to `activity.html`.
Removes the style attribute in the installation activity template
and uses a CSS class, "installation-activity-header", to center the
h3 and p tags instead. This removes an exception from the custom
lint check.
Moves CSS styles for support view buttons to
`web/styles/portico.activity.css`.
Also removed the "sea-green" and "small" classes from a few buttons
as no CSS rules were being applied and most of those buttons will
be removed when these forms are refactored to use a modal.
Updates the total row for the installation and remote activity
charts to be in the table footer. Makes the footer class sticky
to the bottom of the view so that it is always visible on the
chart.
Also, updates the installation activity column for revenue to
be formatted as a dollar string, since this formatting was being
applied in the updated total row.
Because we can now extend the end date for legacy self-hosted plans,
instead of hard-coding the generic end date in the plans template,
show the specific end date for the current legacy plan.
Instead of showing the next invoice date for the plan, show the
date for the next billing cycle start (e.g. the next plan renewal
charge date), except for plans currently on a free trial.
For plans on a free trial, the next plan renewal date will be when
the free trial ends, which is stored as the next invoice date on
the plan.
Adds columns for remote realm ID, name and organization type. If
a remote server has remote realms attached that are not marked
as deactivated by the remote server, then there will be a row in
the chart for each remote realm (which duplicates some remote
server data).
Updates the plan data, revenue and user counts to be for the realm
if present and otherwise for the server.
Updates the user counts to be total users and guest users, instead
of non guest and guest users.
The total row for mobile data (users and pushes forwarded) sums
each remote server's data once, so while the column duplicates
data, the total row should be an accurate total for the installation.
Adds 5 queries to the remote activity page test. One is for the
additional query for the remote realm plans. The other four are
getting the remote realm object and then the user count data for
the two remote realms in the test.
Merges the two charts remaining to have just one chart for the
realm activity view.
Removes the columns for different clients and adds a column to
show/sort by the user type (human or bot type).
Deletes templates/analytics/activity.html because it is no
longer used for any activity pages/views.
Updates the HTML input field to have a min of 0, max of 99.99 and
allow increments of 0.01.
Also, use format_discount_percentage for displaying the customer
default discount in the support form.
Switches from Django's default error page to Zulip standard error
template. Also updates template for 405 error code to not use the 404
art.
Fixes#25626.
Alya Abbott
Aman Agrawal
Lauryn Menard
swayam0322
sujal
abdelrahman725
Mahhheshh
Sahil Batra
Tim Abbott
Mateusz Mandera
Prakhar Pratyush
David Rosa
Sayam Samal
afeefuddin
Anders Kaseorg
Varun-Kolanu
Karl Stolley
Alex Vandiver
sanchi-t
ecxtacy