For plans where we're enforcing correct manual license management,
before we create the renewal entry for the licenses ledger at the
end of a billing cycle, we should check that the current count of
billed licenses is not higher than what the renewal license count
would be.
Co-authored-by: Aman Agrawal <amanagr@zulip.com>
In cases where the seat count for automated license management is
stale when the upgrade process is initiated and the user has chosen
automated license management, we should get the current billable
license count when doing the initial payment/charge.
Also, makes the post-payment check for inconsistencies more robust
in that we check for both under and over billing cases. In the case
where the customer may have been overbilled, an email is sent to
the billing support team so that manual investigation can happen.
As guest users are charged at a different rate on Zulip Cloud, it
makes sense to track these changes in our LicenseLedger table so
that we can have an accurate record of the use of licenses that
a realm has purchased.
We only make `id` and `timestamp` field of the fixture unique whose
uniqueness matters to us in the tests. Other fields don't matter, so
we normalized them completely with a constant so that they don't
have different values when generating fixtures repeatedly.
Expands section for scheduling plans in the remote support view to
have a form to create a temporary courtesy plan (aka our legacy
plan for remote servers and realms).
Form is not shown if there is a current plan for the remote billing
entity, and would raise a SupportRequestError in that case as well.
Instead of the PUSH_NOTIFICATIONS_BOUNCER_URL and
SUBMIT_USAGE_STATISTICS settings, we want servers to configure
individual ZULIP_SERVICE_* settings, while maintaining backward
compatibility with the old settings. Thus, if all the new
ZULIP_SERVICE_* are at their default False value, but the legacy
settings are activated, they need to be translated in computed_settings
to the modern way.
Creates a new "realm_deactivated" email that can be sent to realm
owners as part of `do_deactivate_realm`, via a boolean flag,
`email_owners`.
This flag is set to `False` when `do_deactivate_realm` is used for
realm exports or changing a realm's subdomain, so that the active
organization owners are not emailed in those cases.
This flag is optional for the `deactivate_realm` management command,
but as there is no active user passed in that case, then the email
is sent without referencing who deactivated the realm.
It is passed as `True` for the support analytics view, but the email
that is generated does not include information about the support
admin user who completed the request for organization deactivation.
When an active organization owner deactivates the organization, then
the flag is `True` and an email is sent to them as well as any other
active organization owners, with a slight variation in the email text
for those two cases.
Adds specific tests for when `email_owners` is passed as `True`. All
existing tests for other functionality of `do_deactivate_user` pass
the flag as `False`.
Adds `localize` from django.util.formats as a jinja env filter so
that the dates in these emails are internationlized for the owner's
default language setting in the "realm_deactivated" email templates.
Fixes#24685.
It's going to be helpful in the future to record the reason for realm
deactivation.
- For information tracking
- For making a distinction between cases where we can allow realm owners
to reactivate their realm via a self-serve flow (e.g.
"owner_request") vs where we can't (ToS abuse).
This also now allows user to upgrade to plus plan from pricing page.
Note that since we don't pass customer_plan on pages like self-hosting
and for/business, `Current plan` status is not displayed on these pages.
We send customer an invoice at the start of free trial, if customer
pays we upgrade them to the active plan at the end of free trial,
else we downgrade them and show a custom message on the upgrade
page regarding the current status.
Tests were broken since #29221 and #28875 didn't account for
other tests failing due to changed stripe data. Also, there
was a bug where we were not fetching the correct setup intent
and stripe session for the current test, it was fixed by narrowing
the fetch to the current customer.
Also, we now run `invoice_plans` in a `while` loop until
`next_invoice_date` is greater than the provided event_time. It
makes sense to generate all the invoices for a customer that
needs to paid by them when `invoice_plans_as_needed` is called
for a `event_time`.
Earlier, if a free plan (say legacy plan) with no next plan scheduled
was invoiced, we used to send an invoice overdue email if the last
audit log update is stale.
Actually, we don't need this data as the invoice step is just going
to downgrade the current plan. We should not wait for customer to
start uploading data in this case. Skip the email sending step and
invoice the plan to downgrade.
Adds a line to the top of the internal_billing_notice email with
the billing entity's display name.
Makes sure all internal_billng_notice email subjects also include
the billing entity's display name.
Makes small updates to the notice text for some cases.
When a customer with plan's status 'DOWNGRADE_AT_END_OF_FREE_TRIAL'
visits /billing page on the free-trial end date before the invoice
cron runs, the 'make_end_of_cycle_updates_if_needed' downgrades the
plan.
Earlier, when such a customer visited /billing page in this time window
it resulted in an assertion error.
This commit fixes the incorrect behaviour by redirecting to '/plans'
page in such cases.
If the remote realm registered after the legacy plan on server
ENDED, we never migrate the plan to the remote realm. So, we need
to check the server of remote realm whenever we are check remote
realm for legacy plan.
Regardless of plan renewal schedule, we try to invoice all plans
monthly with some exceptions like free trial and fixed price plans,
which help us charge users for additional licenses used during
the previous month.
Lauryn Menard
Aman Agrawal
Anders Kaseorg
Mateusz Mandera
Prakhar Pratyush