Commit Graph

527 Commits

Author SHA1 Message Date
Lauryn Menard 31c32bcba7 support: Remove abbreviation for "Organization type". 2024-08-20 09:45:49 -07:00
Lauryn Menard b52b1bcca8 support: Consolidate sponsorship forms for remote and Zulip Cloud views.
In the Zulip Cloud support view, adds a "Realm management" section
for support actions that are specific to that view, (e.g., changing
an organization's type or deactivating an organization).

Moves the note about emailing organization owners when a full
sponsorship is approved for Zulip Cloud Standard to the success
message for that action, which mirrors the remote server/realm
support view.
2024-08-20 09:45:49 -07:00
Lauryn Menard 3d58a7ec04 remote-support: Add ability to configure temporary courtesy plan.
Expands section for scheduling plans in the remote support view to
have a form to create a temporary courtesy plan (aka our legacy
plan for remote servers and realms).

Form is not shown if there is a current plan for the remote billing
entity, and would raise a SupportRequestError in that case as well.
2024-08-16 16:40:18 -07:00
Alex Vandiver 8e1582d82e support: Reject attempts to approve sponsorship for deactivated orgs. 2024-08-13 20:29:02 -07:00
Mateusz Mandera 4a93149435 settings: Rework how push notifications service is configured.
Instead of the PUSH_NOTIFICATIONS_BOUNCER_URL and
SUBMIT_USAGE_STATISTICS settings, we want servers to configure
individual ZULIP_SERVICE_* settings, while maintaining backward
compatibility with the old settings. Thus, if all the new
ZULIP_SERVICE_* are at their default False value, but the legacy
settings are activated, they need to be translated in computed_settings
to the modern way.
2024-07-17 17:14:06 -07:00
Anders Kaseorg b96feb34f6 ruff: Fix SIM117 Use a single `with` statement with multiple contexts.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-07-14 13:48:32 -07:00
Anders Kaseorg 48202389b8 ruff: Bump target-version from py38 to py310.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-07-13 22:28:22 -07:00
Anders Kaseorg 1464009fae ruff: Fix UP038 Use `X | Y` in `isinstance` call instead of `(X, Y)`.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-07-13 22:28:22 -07:00
Anders Kaseorg 0fa5e7f629 ruff: Fix UP035 Import from `collections.abc`, `typing` instead.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-07-13 22:28:22 -07:00
Anders Kaseorg 531b34cb4c ruff: Fix UP007 Use `X | Y` for type annotations.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-07-13 22:28:22 -07:00
Anders Kaseorg e08a24e47f ruff: Fix UP006 Use `list` instead of `List` for type annotation.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-07-13 22:28:22 -07:00
Lauryn Menard 673a01ea0c realm-deactivation: Send email to owners as part of deactivation.
Creates a new "realm_deactivated" email that can be sent to realm
owners as part of `do_deactivate_realm`, via a boolean flag,
`email_owners`.

This flag is set to `False` when `do_deactivate_realm` is used for
realm exports or changing a realm's subdomain, so that the active
organization owners are not emailed in those cases.

This flag is optional for the `deactivate_realm` management command,
but as there is no active user passed in that case, then the email
is sent without referencing who deactivated the realm.

It is passed as `True` for the support analytics view, but the email
that is generated does not include information about the support
admin user who completed the request for organization deactivation.

When an active organization owner deactivates the organization, then
the flag is `True` and an email is sent to them as well as any other
active organization owners, with a slight variation in the email text
for those two cases.

Adds specific tests for when `email_owners` is passed as `True`. All
existing tests for other functionality of `do_deactivate_user` pass
the flag as `False`.

Adds `localize` from django.util.formats as a jinja env filter so
that the dates in these emails are internationlized for the owner's
default language setting in the "realm_deactivated" email templates.

Fixes #24685.
2024-06-26 16:48:18 -07:00
Lauryn Menard 4fcf7945b0 support: Show annual revenue for active fixed price plans.
In the activity and support views, we want to see the annual
revenue for fixed price plans. While on billing pages, we do
not display this information as these plans are renegotiated
annually.

Adds get_annual_recurring_revenue_for_support_data function
to BillingSession class, so that we can get the fixed price
plan data for these views without changing the logic for
what is displayed on the billing pages.
2024-05-22 15:57:59 -07:00
Lauryn Menard 37afad038c support: Add link to stripe customer dashboard.
Adds a link to the stripe customer dashboard if the Customer
object for an active plan has a stripe_customer_id. If there
is no stripe ID to link to, then the icon is shown without
a link, which is the case for remote server/realm sponsorships
and legacy plans.
2024-05-22 11:32:46 -07:00
Anders Kaseorg b545abe1e2 typos: Fix typos caught by mwic.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-05-20 13:55:00 -07:00
Mateusz Mandera 27c4e46b30 do_deactivate_realm: Add deactivation_reason kwarg.
It's going to be helpful in the future to record the reason for realm
deactivation.
- For information tracking
- For making a distinction between cases where we can allow realm owners
  to reactivate their realm via a self-serve flow (e.g.
  "owner_request") vs where we can't (ToS abuse).
2024-05-19 23:07:28 -07:00
Aman Agrawal 7203661d99 support: Set discounted price instead percentage for customers.
This allows us to set the price of a plan exactly as discussed with
the customer.
2024-05-16 02:18:43 -07:00
Sahil Batra 7b42c802b1 invites: Add include_realm_default_subscriptions parameter.
This commit adds include_realm_default_subscriptions parameter
to the invite endpoints and the corresponding field in
PreregistrationUser and MultiuseInvite objects. This field will
be used to subscribe the new users to the default streams at the
time of account creation and not to the streams that were default
when sending the invite.
2024-05-14 14:20:07 -07:00
Anders Kaseorg eb45eca57b support: Replace common.copy_data_attribute_value with clipboard.js.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-05-03 12:45:46 -07:00
Alex Vandiver d863aa56de invites: Lock the realm when determining invitation counts.
This prevents users from hammering the invitation endpoint, causing
races, and inviting more users than they should otherwise be allowed
to.

Doing this requires that we not raise InvitationError when we have
partially succeeded; that behaviour is left to the one callsite of
do_invite_users.

Reported by Lakshit Agarwal (@chiekosec).
2024-05-02 14:23:04 -07:00
Aman Agrawal da675cb641 support: Send demo request emails to sales@ email. 2024-05-02 09:46:59 -07:00
Anders Kaseorg 31c7b2bfd7 stripe: Add assertions to fix errors flagged by mypy 1.10.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-30 13:58:24 -07:00
Anders Kaseorg b195dc5a89 stripe: Add missing stripe_customer_id assertions.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-30 13:58:24 -07:00
Anders Kaseorg 385cd038b0 stripe: Pass ids, not objects, to pagination API.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-30 13:58:24 -07:00
Aman Agrawal 7d1f858273 stripe: Ensure required_plan_tier is set before setting discount. 2024-04-29 17:11:11 -07:00
Anders Kaseorg 96fbe060a6 python: Mark regexes as raw strings.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-26 12:30:31 -07:00
Aman Agrawal 263d1ae38e demo_request: Add form for user to request a demo.
This sends an email to us after user fills out and sends the form.
2024-04-25 13:09:05 -07:00
Aman Agrawal 42bbeb6247 stripe: Change pricing for plus plan.
This also now allows user to upgrade to plus plan from pricing page.

Note that since we don't pass customer_plan on pages like self-hosting
and for/business, `Current plan` status is not displayed on these pages.
2024-04-19 09:57:43 -07:00
Aman Agrawal 8a807949df stripe: Disable free trial for customer with any plan in the past. 2024-04-11 21:57:33 -07:00
Aman Agrawal ed2de77895 stripe: Send invoice to customer at the start of free trial.
We send customer an invoice at the start of free trial, if customer
pays we upgrade them to the active plan at the end of free trial,
else we downgrade them and show a custom message on the upgrade
page regarding the current status.
2024-04-11 21:57:33 -07:00
Aman Agrawal 8715ead8bc stripe: Regenerate stripe fixtures with fixed tests.
Tests were broken since #29221 and #28875 didn't account for
other tests failing due to changed stripe data. Also, there
was a bug where we were not fetching the correct setup intent
and stripe session for the current test, it was fixed by narrowing
the fetch to the current customer.

Also, we now run `invoice_plans` in a `while` loop until
`next_invoice_date` is greater than the provided event_time. It
makes sense to generate all the invoices for a customer that
needs to paid by them when `invoice_plans_as_needed` is called
for a `event_time`.
2024-04-11 21:57:33 -07:00
Anders Kaseorg e5fd761562 test_stripe: Replace deprecated stripe.Event.to_dict_recursive.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-04 11:23:11 -07:00
Anders Kaseorg 040e8aa7f1 test_stripe: Remove unused stripe.util import.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-04 11:20:26 -07:00
Anders Kaseorg ccb95e76dc ruff: Fix RUF007 Prefer `itertools.pairwise()` over `zip()`.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-01 18:32:52 -07:00
Aman Agrawal b86e37a979 stripe: Add period information for generated invoices.
Invoices need to have period to avoid charges being marked as
point-in-time revenue rather than monthly revenue.
2024-03-30 14:56:12 -07:00
Mateusz Mandera 374178903e remote_billing: Move stripe_customer_id from server to realm if needed.
As explained in the comment, when we're moving the server plan to the
remote realm's Customer object, the realm Customer may not have
stripe_customer_id set and therefore that value needs to get moved from
the server Customer.
2024-03-29 16:27:03 -07:00
Prakhar Pratyush a0cec2c378 stripe: Skip invoice overdue mail for free plans with no next plan.
Earlier, if a free plan (say legacy plan) with no next plan scheduled
was invoiced, we used to send an invoice overdue email if the last
audit log update is stale.

Actually, we don't need this data as the invoice step is just going
to downgrade the current plan. We should not wait for customer to
start uploading data in this case. Skip the email sending step and
invoice the plan to downgrade.
2024-03-28 09:29:23 -07:00
Lauryn Menard 373671080d remote-support: Include billing entity name in internal billing notice.
Adds a line to the top of the internal_billing_notice email with
the billing entity's display name.

Makes sure all internal_billng_notice email subjects also include
the billing entity's display name.

Makes small updates to the notice text for some cases.
2024-03-20 11:58:15 -07:00
Prakhar Pratyush c9d25b2a95 stripe: Redirect to /plans if plans downgraded on /billing page visit.
When a customer with plan's status 'DOWNGRADE_AT_END_OF_FREE_TRIAL'
visits /billing page on the free-trial end date before the invoice
cron runs, the 'make_end_of_cycle_updates_if_needed' downgrades the
plan.

Earlier, when such a customer visited /billing page in this time window
it resulted in an assertion error.

This commit fixes the incorrect behaviour by redirecting to '/plans'
page in such cases.
2024-03-19 09:25:07 -07:00
Aman Agrawal 3b4abc94ee stripe: Revive an old test case for payment method. 2024-03-15 08:39:46 -07:00
Aman Agrawal e10f81197f upgrade: Fix allowed free trails for ended legacy plans on server.
If the remote realm registered after the legacy plan on server
ENDED, we never migrate the plan to the remote realm. So, we need
to check the server of remote realm whenever we are check remote
realm for legacy plan.
2024-03-15 08:38:46 -07:00
Aman Agrawal b26326815a billing: Adjust strings on billing page for invoice payment method. 2024-03-14 16:43:52 -07:00
Aman Agrawal caba57fe1e stripe: Bill manually managed licenses monthly for additional licenses.
Regardless of plan renewal schedule, we try to invoice all plans
monthly with some exceptions like free trial and fixed price plans,
which help us charge users for additional licenses used during
the previous month.
2024-03-14 16:43:52 -07:00
Aman Agrawal c84b9cbc97 upgrade: Allow payment by invoice. 2024-03-14 16:43:52 -07:00
Aman Agrawal b1ea8f3c1c stripe: Change plan type immediately after creating a live plan.
Minor refactor that makes sense to do.
2024-03-14 16:43:52 -07:00
Lauryn Menard 8f5b8dbf1a stripe: Remove unused do_change_remote_server_plan_type.
This was implemented instead as part of the BillingSession class
with the do_change_plan_type method.
2024-03-12 11:19:29 -07:00
Lauryn Menard c9caad20d0 support: Have distinct labels for remote vs Cloud support views. 2024-03-08 09:40:43 -08:00
Lauryn Menard ef11619e73 support: Clean up options for realm plan_type and org_type.
Removes adding get_org_type_display_name to support context as
its use was removed in commit f25230c7d4.
2024-03-08 09:40:43 -08:00
Prakhar Pratyush 7e9212a1a0 corporate: Use 'next_invoice_date' as the event_time in invoice_plan.
Earlier, we were using 'timezone_now' (the time cron job runs)
as the event_time while invoicing plans in 'invoice_plan'.
This is not accurate as it will lead to invoicing ledger entries
created after 'next_invoice_date' and before 'timezone_now'.

We should only invoice the ledger entries created till
next_invoice_date. It should be independent of the time
at which cron job runs.

This commit updates the logic to use next_invoice_date
as the event_time while invoicing via cron.
2024-03-08 09:25:46 -08:00
Prakhar Pratyush 31a0aa2a83 test_stripe: Fix time travel to incorrect datetime.
Earlier, at few places in test_stripe we were doing
incorrect time travel. For example:
A plan was invoiced till self.next_year & while checking
the billing page, we were using the self.now datetime.
To correctly check the billing page state after plan is
invoiced, we should use a datetime greater than or equal
to the time at which plan was invoiced.

This commit fixes such logically incorrect time-travel.
2024-03-08 09:25:46 -08:00