Commit Graph

433 Commits

Author SHA1 Message Date
Aman Agrawal da675cb641 support: Send demo request emails to sales@ email. 2024-05-02 09:46:59 -07:00
Anders Kaseorg 31c7b2bfd7 stripe: Add assertions to fix errors flagged by mypy 1.10.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-30 13:58:24 -07:00
Anders Kaseorg b195dc5a89 stripe: Add missing stripe_customer_id assertions.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-30 13:58:24 -07:00
Anders Kaseorg 385cd038b0 stripe: Pass ids, not objects, to pagination API.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-30 13:58:24 -07:00
Aman Agrawal 7d1f858273 stripe: Ensure required_plan_tier is set before setting discount. 2024-04-29 17:11:11 -07:00
Anders Kaseorg 96fbe060a6 python: Mark regexes as raw strings.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-26 12:30:31 -07:00
Aman Agrawal 263d1ae38e demo_request: Add form for user to request a demo.
This sends an email to us after user fills out and sends the form.
2024-04-25 13:09:05 -07:00
Aman Agrawal 42bbeb6247 stripe: Change pricing for plus plan.
This also now allows user to upgrade to plus plan from pricing page.

Note that since we don't pass customer_plan on pages like self-hosting
and for/business, `Current plan` status is not displayed on these pages.
2024-04-19 09:57:43 -07:00
Aman Agrawal 8a807949df stripe: Disable free trial for customer with any plan in the past. 2024-04-11 21:57:33 -07:00
Aman Agrawal ed2de77895 stripe: Send invoice to customer at the start of free trial.
We send customer an invoice at the start of free trial, if customer
pays we upgrade them to the active plan at the end of free trial,
else we downgrade them and show a custom message on the upgrade
page regarding the current status.
2024-04-11 21:57:33 -07:00
Aman Agrawal 8715ead8bc stripe: Regenerate stripe fixtures with fixed tests.
Tests were broken since #29221 and #28875 didn't account for
other tests failing due to changed stripe data. Also, there
was a bug where we were not fetching the correct setup intent
and stripe session for the current test, it was fixed by narrowing
the fetch to the current customer.

Also, we now run `invoice_plans` in a `while` loop until
`next_invoice_date` is greater than the provided event_time. It
makes sense to generate all the invoices for a customer that
needs to paid by them when `invoice_plans_as_needed` is called
for a `event_time`.
2024-04-11 21:57:33 -07:00
Anders Kaseorg e5fd761562 test_stripe: Replace deprecated stripe.Event.to_dict_recursive.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-04 11:23:11 -07:00
Anders Kaseorg 040e8aa7f1 test_stripe: Remove unused stripe.util import.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-04 11:20:26 -07:00
Anders Kaseorg ccb95e76dc ruff: Fix RUF007 Prefer `itertools.pairwise()` over `zip()`.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-04-01 18:32:52 -07:00
Aman Agrawal b86e37a979 stripe: Add period information for generated invoices.
Invoices need to have period to avoid charges being marked as
point-in-time revenue rather than monthly revenue.
2024-03-30 14:56:12 -07:00
Prakhar Pratyush a0cec2c378 stripe: Skip invoice overdue mail for free plans with no next plan.
Earlier, if a free plan (say legacy plan) with no next plan scheduled
was invoiced, we used to send an invoice overdue email if the last
audit log update is stale.

Actually, we don't need this data as the invoice step is just going
to downgrade the current plan. We should not wait for customer to
start uploading data in this case. Skip the email sending step and
invoice the plan to downgrade.
2024-03-28 09:29:23 -07:00
Lauryn Menard 373671080d remote-support: Include billing entity name in internal billing notice.
Adds a line to the top of the internal_billing_notice email with
the billing entity's display name.

Makes sure all internal_billng_notice email subjects also include
the billing entity's display name.

Makes small updates to the notice text for some cases.
2024-03-20 11:58:15 -07:00
Prakhar Pratyush c9d25b2a95 stripe: Redirect to /plans if plans downgraded on /billing page visit.
When a customer with plan's status 'DOWNGRADE_AT_END_OF_FREE_TRIAL'
visits /billing page on the free-trial end date before the invoice
cron runs, the 'make_end_of_cycle_updates_if_needed' downgrades the
plan.

Earlier, when such a customer visited /billing page in this time window
it resulted in an assertion error.

This commit fixes the incorrect behaviour by redirecting to '/plans'
page in such cases.
2024-03-19 09:25:07 -07:00
Aman Agrawal 3b4abc94ee stripe: Revive an old test case for payment method. 2024-03-15 08:39:46 -07:00
Aman Agrawal e10f81197f upgrade: Fix allowed free trails for ended legacy plans on server.
If the remote realm registered after the legacy plan on server
ENDED, we never migrate the plan to the remote realm. So, we need
to check the server of remote realm whenever we are check remote
realm for legacy plan.
2024-03-15 08:38:46 -07:00
Aman Agrawal b26326815a billing: Adjust strings on billing page for invoice payment method. 2024-03-14 16:43:52 -07:00
Aman Agrawal caba57fe1e stripe: Bill manually managed licenses monthly for additional licenses.
Regardless of plan renewal schedule, we try to invoice all plans
monthly with some exceptions like free trial and fixed price plans,
which help us charge users for additional licenses used during
the previous month.
2024-03-14 16:43:52 -07:00
Aman Agrawal c84b9cbc97 upgrade: Allow payment by invoice. 2024-03-14 16:43:52 -07:00
Aman Agrawal b1ea8f3c1c stripe: Change plan type immediately after creating a live plan.
Minor refactor that makes sense to do.
2024-03-14 16:43:52 -07:00
Lauryn Menard 8f5b8dbf1a stripe: Remove unused do_change_remote_server_plan_type.
This was implemented instead as part of the BillingSession class
with the do_change_plan_type method.
2024-03-12 11:19:29 -07:00
Prakhar Pratyush 7e9212a1a0 corporate: Use 'next_invoice_date' as the event_time in invoice_plan.
Earlier, we were using 'timezone_now' (the time cron job runs)
as the event_time while invoicing plans in 'invoice_plan'.
This is not accurate as it will lead to invoicing ledger entries
created after 'next_invoice_date' and before 'timezone_now'.

We should only invoice the ledger entries created till
next_invoice_date. It should be independent of the time
at which cron job runs.

This commit updates the logic to use next_invoice_date
as the event_time while invoicing via cron.
2024-03-08 09:25:46 -08:00
Prakhar Pratyush 31a0aa2a83 test_stripe: Fix time travel to incorrect datetime.
Earlier, at few places in test_stripe we were doing
incorrect time travel. For example:
A plan was invoiced till self.next_year & while checking
the billing page, we were using the self.now datetime.
To correctly check the billing page state after plan is
invoiced, we should use a datetime greater than or equal
to the time at which plan was invoiced.

This commit fixes such logically incorrect time-travel.
2024-03-08 09:25:46 -08:00
Prakhar Pratyush a513489f38 corporate: Fix invoicing of plans on free-trial with changed schedule.
Earlier, the 'next_invoice_date', 'invoiced_through', and
'invoicing_status' fields in 'do_change_schedule_after_free_trial'
were not set correctly.

It resulted in invoicing the ENDED plan and the ledger we create
in this function.

Multiple invoices were created depending on the number of times the
billing frequency was changed for customers who started free-trial
& changed their billing frequency.

This commit sets those fields correctly leading to create only one
invoice.
2024-03-01 10:47:55 -08:00
Anders Kaseorg 82a9fd927b ruff: Fix E226 Missing whitespace around arithmetic operator.
This is a preview rule, not yet enabled by default.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-03-01 09:30:04 -08:00
Lauryn Menard 8d60ca548b remote-support: Use remote server or realm UUID in support URL.
Because the remote support page now supports searching by UUID,
the support URL for remote billing entities, which is used for
sponsorship request emails and overdue invoice emails, can now
use the remote server or realm UUID.

Adds the remote realm UUID to the remote support view information.
2024-02-29 11:21:00 -08:00
Prakhar Pratyush 24f902f3c6 corporate: Fix next payment info on billing page for fixed-price plans.
Earlier, for fixed-price plans we were showing the generic
next payment info on billing page which stated that plan
will automatically renew on end_date. It is no longer correct
for fixed-price plans.

This commit fixes the next payment info for fixed-price plans.

When the next_billing_cycle is the end_date, we inform the customer
that their plan will end on end_date and zulip sales will contact
them a couple of month ago before the end_date for renewal.
2024-02-28 08:48:18 -08:00
Aman Agrawal bddb44eebf stripe: Disable free trial for legacy customer with ended plan.
This ensures that customer who had legacy plan any time in the past
cannot avail free trial.
2024-02-21 21:40:47 -08:00
Mateusz Mandera ea863bab5b remote_billing: Remove code migrating Legacy plan from server to realms.
We no longer want to migrate Legacy plans from server to realms, since
Legacy plans are not really a thing in the original sense anymore, since
February 15th.

Now they're just a tool to give temporary extensions of access to the
push notification service for users, when needed. And as such, it makes
no sense to migrate like that.

The remaining code in this function is for migrating (any) plan from the
server object to the realm object, if the server has just a single
realm.
2024-02-21 11:10:45 -08:00
Prakhar Pratyush 2f8e4a71d6 corporate: Send a reminder email 2 months before the end date.
For fixed-price plans, we send a reminder email to
sales@zulip.com, 2 months before the end date, to review
the pricing and configure a new fixed-price plan accordingly.
2024-02-21 10:43:23 -08:00
Prakhar Pratyush 06e48fd553 corporate: Add end_date to fixed-price plans.
Earlier, we were not configuring the end_date while creating
a fixed-price plan which would result in the automatic renewal
of the plan at the end of billing cycle.

Our plan is to re-evaluate the pricing when we are close to the
end date, then:
1. Schedule a new fixed-price plan with the updated or same price.
2. or Don't do anything - the plan will end on the end_date.

Now, we add an end_date of 1 year from the start date when
creating a fixed-price plan.
2024-02-21 10:43:23 -08:00
Mateusz Mandera be03dabf76 zilencer: Implement do_reactivate_remote_server utility function.
The inverse of do_deactivate_remote_server. It's just flipping the
.deactivated flag, but we also should have an AuditLog for these events.
2024-02-19 20:26:47 -08:00
Lauryn Menard b275e9c4d6 stripe: Add billing portal for customer name and address.
Adds a link on the upgrade and billing pages that opens a stripe
billing portal for the customer to update their name and address
that will appear on invoices and receipts.

On the billing page, updating the credit card information will
no longer update the customer billing address, since they can
now do this directly through the billing portal. To be consistent
with the credit card form on the upgrade page, we still require
inputting a billing address for the card.

Note that, once an invoice is paid/complete, then changes to the
customer's name and address will not be applied to those invoices.
2024-02-13 14:18:38 -08:00
Aman Agrawal 8cba101e05 support: Add button to delete configured fixed next plan.
This will help us modify the configured plan if we need to.
2024-02-13 09:40:53 -08:00
Aman Agrawal 7ca85bed71 stripe: Fix $0 invoices being generated on upgrade.
Instead of charging the customer using the attached payment
method and then creating the invoice, we create an invoice and
force an immediate payment for the invoice via the attached
payment method.
2024-02-12 15:15:56 -08:00
Prakhar Pratyush 2055dfa83e support: Add support to configure fixed-price plan with pay-by-invoice.
* Manually create & send invoice
* Configure a fixed-price plan with sent invoice-id.
* When customer pays, upgrade them to concerned plan.
2024-02-06 18:43:23 -08:00
Aman Agrawal de33aa4b7b stripe: Add page to show list of past customer invoices. 2024-02-04 17:38:24 -08:00
Prakhar Pratyush c4b6cfe142 support: Fix next plan info missing for customers with no current plan.
Earlier, when a fixed-price plan for a customer with
no current plan was configured via /support, the next plan
info was missing on support page.

It was because we were considering next plan only if the
customer had a current plan.

This commit fixes the incorrect behaviour.
2024-01-31 12:25:31 -08:00
Lauryn Menard df2f4b6469 corporate: Move support and activity views to /corporate.
View functions in `analytics/views/support.py` are moved to
`corporate/views/support.py`.

Shared activity functions in `analytics/views/activity_common.py`
are moved to `corporate/lib/activity.py`, which was also renamed
from `corporate/lib/analytics.py`.
2024-01-30 10:06:48 -08:00
Prakhar Pratyush edec29e0b6 support: Add support to configure fixed_price plan. 2024-01-29 11:23:20 -08:00
Anders Kaseorg 93198a19ed requirements: Upgrade Python requirements.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-01-29 10:41:54 -08:00
Prakhar Pratyush 3a6c98f6a9 stripe: Fix invoicing for new plans scheduled to upgrade.
Earlier, the next_invoicing_date and invoicing_status
for new plan weren't set correctly, resulting in the
scheduled switching of legacy plan to a new plan not
working as expected.

This commit fixes the incorrect behaviour.
2024-01-25 10:57:29 -08:00
Prakhar Pratyush 026eb37c28 stripe: Fix legacy plans not being invoiced.
Earlier, in 'migrate_customer_to_legacy_plan`, we set
'next_invoice_date' to None for legacy plans.
This will result in legacy plans not getting invoiced.
We need to invoice legacy plans on their end date to
either downgrade them or switch to a new plan.

We set next_invoice_date for legacy plans to end_date.
2024-01-25 10:57:29 -08:00
Aman Agrawal 5a97a4d8dc stripe: End legacy plan on end_date. 2024-01-19 09:34:36 -08:00
Alya Abbott 57b5be6c91 billing: Rename button to apply for sponsorship or discount.
It was not clear that the button could be used for discounts.
2024-01-18 08:33:08 -08:00
Alya Abbott 91ee0bf676 emails: Remove organization type from sponsorship request emails.
This makes the subject nicer for replying to these emails.
2024-01-17 16:44:06 -08:00