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corporate: Rename stream->channel in Semsee case study.
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@ -56,7 +56,7 @@ rarely used for internal communications. For jumping on a call, Zulip’s native
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call integration is an easy starting point. System monitoring and software
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call integration is an easy starting point. System monitoring and software
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development processes are integrated with Zulip via the API. For example, a
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development processes are integrated with Zulip via the API. For example, a
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custom integration sends logging data from Semsee’s product into Zulip, with a
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custom integration sends logging data from Semsee’s product into Zulip, with a
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stream and topic configured based on the deployed environment.
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channel and topic configured based on the deployed environment.
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New employees adapt easily to Zulip’s organized conversations. By reading
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New employees adapt easily to Zulip’s organized conversations. By reading
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ongoing discussions, they quickly get an intuition for when to start a new
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ongoing discussions, they quickly get an intuition for when to start a new
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@ -66,7 +66,7 @@ With conversations organized by topic, “people don’t have to scroll through
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cherry-pick out the messages they need to read,” James says.
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cherry-pick out the messages they need to read,” James says.
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Semsee invites customers to join the company Zulip chat as guests. “Our
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Semsee invites customers to join the company Zulip chat as guests. “Our
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customers just see one stream with one or two topics, so it’s very easy for
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customers just see one channel with one or two topics, so it’s very easy for
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them,” James explains. On the flip side, when Semsee employees are invited to
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them,” James explains. On the flip side, when Semsee employees are invited to
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join customers’ Slack chats, they miss Zulip. “I don’t like going back to Slack
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join customers’ Slack chats, they miss Zulip. “I don’t like going back to Slack
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now. It’s just not as efficient a way to organize communication,” says James. “A
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now. It’s just not as efficient a way to organize communication,” says James. “A
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