diff --git a/templates/corporate/case-studies/semsee-case-study.md b/templates/corporate/case-studies/semsee-case-study.md index a6b5eaa97b..cb75213b33 100644 --- a/templates/corporate/case-studies/semsee-case-study.md +++ b/templates/corporate/case-studies/semsee-case-study.md @@ -56,7 +56,7 @@ rarely used for internal communications. For jumping on a call, Zulip’s native call integration is an easy starting point. System monitoring and software development processes are integrated with Zulip via the API. For example, a custom integration sends logging data from Semsee’s product into Zulip, with a -stream and topic configured based on the deployed environment. +channel and topic configured based on the deployed environment. New employees adapt easily to Zulip’s organized conversations. By reading ongoing discussions, they quickly get an intuition for when to start a new @@ -66,7 +66,7 @@ With conversations organized by topic, “people don’t have to scroll through cherry-pick out the messages they need to read,” James says. Semsee invites customers to join the company Zulip chat as guests. “Our -customers just see one stream with one or two topics, so it’s very easy for +customers just see one channel with one or two topics, so it’s very easy for them,” James explains. On the flip side, when Semsee employees are invited to join customers’ Slack chats, they miss Zulip. “I don’t like going back to Slack now. It’s just not as efficient a way to organize communication,” says James. “A