mirror of https://github.com/zulip/zulip.git
portico: Add End Point Dev case study page.
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@ -89,6 +89,11 @@ landing_page_urls = [
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landing_view,
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landing_view,
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{"template_name": "corporate/case-studies/idrift-case-study.html"},
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{"template_name": "corporate/case-studies/idrift-case-study.html"},
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),
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),
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path(
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"case-studies/end-point/",
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landing_view,
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{"template_name": "corporate/case-studies/end-point-case-study.html"},
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),
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path(
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path(
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"case-studies/tum/",
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"case-studies/tum/",
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landing_view,
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landing_view,
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@ -0,0 +1,37 @@
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{% extends "zerver/portico.html" %}
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{% set entrypoint = "landing-page" %}
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{% set PAGE_TITLE = "Case study: End Point Dev software consultancy | Zulip" %}
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{% set PAGE_DESCRIPTION = "Learn how Zulip takes the pain out of remote
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collaboration in a distributed company with hundreds of ongoing projects." %}
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{% block customhead %}
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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{% endblock %}
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{% block portico_content %}
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{% include 'zerver/landing_nav.html' %}
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<div class="portico-landing why-page solutions-page case-study-page">
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<div class="hero bg-education">
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<div class="bg-dimmer"></div>
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<div class="content">
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<h1 class="center">Case study: End Point Dev</h1>
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<p>Software consultancy</p>
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</div>
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<div class="hero-text">
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Learn more about using Zulip for <a href="/for/business">business</a>.
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</div>
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</div>
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<div class="main">
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<div class="padded-content">
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<div class="inner-content markdown">
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{{ render_markdown_path('corporate/case-studies/end-point-case-study.md') }}
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</div>
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</div>
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</div>
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</div>
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{% endblock %}
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@ -0,0 +1,144 @@
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## Organizing the flow of information
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Founded in 1995, [End Point Dev](https://www.endpointdev.com/about/) is a
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full-service software consultancy, with a diverse set of customers: from
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startups, to giants like Google, NASA, Oracle, and Morgan Stanley. The company
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employs a team of 65 or so software developers, data organizers, and security
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experts distributed all around the globe. Each project brings together talented
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individuals with the right mixture of skills, wherever they might be located.
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For the past six years, End Point has been using Zulip to stay connected as a
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team. “Other apps like Slack would struggle with organizing the flow of
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information in a complex organization like ours,” says End Point CTO [Jon
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Jensen](https://www.endpointdev.com/team/jon-jensen/). “Zulip’s UI makes it easy
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to access all the information you need, without being too cluttered.”
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> “Zulip’s UI makes it easy to access all the info you need.”
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>
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> — [Jon Jensen](https://www.endpointdev.com/team/jon-jensen/), CTO of End Point
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## Legacy software challenges
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In 2005, looking to improve on email and phone communication, the company set up
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an IRC chat server. Many team members loved IRC’s realtime chat experience. As
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the company evolved, however, IRC’s limited feature set (for example, there were
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no file uploads), became a growing concern.
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By 2017, while most of the company was still on IRC, one division had moved to
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Flowdock, and another team that had joined in an acquisition was using Slack.
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The company’s collaboration tools were no longer helping everyone stay
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connected. “Having multiple chat systems was bad for our culture,” says End
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Point’s CTO [Jon Jensen](https://www.endpointdev.com/team/jon-jensen/). “Some
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people were always cut out of the conversation.”
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## Choosing Zulip: A modern feature set with a snappy UI
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It was time to find a team chat solution that would bring the company back
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together. Unfortunately, none of the tools already in use would do the job.
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“Slack’s interface was too slow and clunky,” [Jon
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Jensen](https://www.endpointdev.com/team/jon-jensen/) explains, “And the more
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channels you’re in, the harder it is to use,” which was a show-stopper for a
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consulting company with hundreds of ongoing projects.
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> “Slack’s interface was too slow and clunky, and the more channels you’re in,
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> the harder it is to use.”
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>
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> — [Jon Jensen](https://www.endpointdev.com/team/jon-jensen/), CTO of End Point
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Inclined to go with a self-hosted solution, Jon and some of his co-workers
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explored all the leading open-source team chat products. They found that while
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Mattermost and Rocket.Chat were similar to Slack (but felt less polished), Zulip
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stood out. “Zulip had all the modern features we were looking for, like
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reliable, flexible notifications. At the same time, the [extensive keyboard
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shortcuts](/help/keyboard-shortcuts) and the ‘All messages‘
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view offered a UI that the IRC fans loved.”
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When End Point moved to Zulip, it was an immediate improvement over the
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hodge-podge of tools previously in use. “Choosing topics in Zulip felt like a
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hurdle at first,” Jon recalls, “but the team got used to it pretty quickly.” Not
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entering a topic is always an option, and Zulip’s topics help users read their
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messages more efficiently. “It’s nice to be able to [mute](/help/mute-a-topic)
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busy topics,” Jon says.
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## “Zulip is our virtual office”
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For the past six years, the Zulip chat has been a virtual office for End Point’s
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distributed team, a place to show up and be present at work. Discussing projects
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in Zulip [streams](/help/streams-and-topics) (similar to channels in other chat
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tools) keeps everyone informed.
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“Zulip is my lifeline,” says [Joanne
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Tipton](https://www.endpointdev.com/team/joanne-tipton/), a senior team manager
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at End Point. “I’m on it all day. I need to have an idea of all the things that
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are going on, so the [desktop notifications](/help/desktop-notifications) are
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invaluable.” There are 130 streams in the organization, and managers are
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subscribed to most of them. Joanne takes advantage of per-stream flexibility for
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notifications, turning on notification sounds just for low-traffic streams where
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every message is important.
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> “Zulip is my lifeline.”
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>
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> — [Joanne Tipton](https://www.endpointdev.com/team/joanne-tipton/), Senior Team Manager at End Point
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[Alejandro Ramon](https://www.endpointdev.com/team/alejandro-ramon/), who leads
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the Immersive & Geospatial division, joined End Point the day before the move to
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Zulip. Zulip has always been a core tool for his work at End Point, and he has
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built his workflows on Zulip’s [integrations](/integrations/). “With the
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[Jenkins CI integration](/integrations/doc/jenkins), I can see when a job has
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finished building and is ready to deploy,” Alejandro says. “I use this 100s of
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times per week.”
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> “I use Zulip’s Jenkins CI integration 100s of times per week.”
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>
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> — [Alejandro Ramon](https://www.endpointdev.com/team/alejandro-ramon/),
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> Director of Immersive & Geospatial division at End Point
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Zulip also enables real-time system monitoring, with error alerts sent into a
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dedicated stream for each system. Alejandro relies on Zulip’s clear record of
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what’s been happening with each installation, which combines automated alerts
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with discussion by the team. “I use [search](/help/search-for-messages) quite a
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bit,” Alejandro says. “Being able to filter by user and search term, and look at
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a date range, is very helpful.”
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Zulip is conveniently accessible no matter where Alejandro is working from. “The
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[mobile apps](/apps/) work well when I need to connect from a customer site,”
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Alejandro explains.
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## Taking the pain out of team chat
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End Point’s client companies use a wide variety of chat tools to communicate
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with their collaborators at EndDev, from modern team chat tools like Slack and
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Microsoft Teams, to tools designed primarily for 1:1 communication like GChat
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and Skype. End Point’s CTO [Jon
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Jensen](https://www.endpointdev.com/team/jon-jensen/) has experienced them all.
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“It is amazing that companies would use Teams in its current state,” Jon says, a
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bit exasperated. “The UI is slow and inconsistent, and you have to do so much
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clicking to get anywhere. Compared to Zulip, it’s missing key features like the
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‘All messages’ view and topics.”
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> “It is amazing that companies would use Teams in its current state. The UI is
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> slow and inconsistent, and compared to Zulip, it’s missing key features.”
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>
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> — [Jon Jensen](https://www.endpointdev.com/team/jon-jensen/), CTO of End Point
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In Jon’s view, any communication tool imposes some cost on the team. “When
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you’re choosing a team chat tool, you’re deciding how much pain are you
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requiring your staff to undergo,” Jon explains. “And if your remote tools are
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painful to use, you marginalize remote staff,” as conversations move from chat
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to offices and hallways. Thankfully, this is not a problem at End Point, Jon
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says. “Zulip removes much of the pain that makes people not want to use team
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chat apps. We love it."
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> “Zulip removes much of the pain that makes people not want to use team chat
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> apps. We love it.”
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>
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> — [Jon Jensen](https://www.endpointdev.com/team/jon-jensen/), CTO of End Point
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---
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Check out our guide on [using Zulip for business](/for/business), and learn how
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Zulip is being used at the [iDrift AS](/case-studies/idrift/) company.
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@ -212,6 +212,7 @@ class DocPageTest(ZulipTestCase):
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self._test("/case-studies/recurse-center/", "Recurse Center")
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self._test("/case-studies/recurse-center/", "Recurse Center")
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self._test("/case-studies/lean/", "Lean theorem prover")
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self._test("/case-studies/lean/", "Lean theorem prover")
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self._test("/case-studies/idrift/", "Case study: iDrift AS")
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self._test("/case-studies/idrift/", "Case study: iDrift AS")
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self._test("/case-studies/end-point/", "Case study: End Point")
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self._test("/case-studies/asciidoctor/", "Case study: Asciidoctor")
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self._test("/case-studies/asciidoctor/", "Case study: Asciidoctor")
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# <meta name="robots" content="noindex,nofollow" /> always true on these pages
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# <meta name="robots" content="noindex,nofollow" /> always true on these pages
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self._test("/attribution/", "Website attributions", search_disabled=True)
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self._test("/attribution/", "Website attributions", search_disabled=True)
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