docs: Add user guide for *Deactivate your account* feature

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Cynthia Lin 2016-12-22 08:47:45 -08:00 committed by showell
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# Deactivate your account
We'd be sorry to see you go, but you can follow the following steps to deactivate your Zulip account.
1. Click the cog (![cog](/static/images/help/cog.png)) in the upper right corner of the right sidebar.
2. Select **Settings** from the dropdown menu that appears.
![settings](/static/images/help/settings.png)
3. Upon clicking **Settings**, your view will be replaced with the **Settings** page. Click the red **Deactivate your account** button on the bottom of the **Your account** section.
![Deactivate your account button](/static/images/help/deactivate-account.png)
4. After clicking the **Deactivate Account** button, a modal window titled **Deactivate Your Account** will appear.
![Deactivate your account modal](/static/images/help/deactivate-modal.png)
5. To confirm the deletion of your account, click the red **Deactivate now** button. Please note that any bots that you maintain will be disabled.
6. After clicking the **Deactivate now** button, you will be logged out and returned to the Zulip login page.
Please note that you cannot register a Zulip account using the email address of a deactivated account. However, you can ask a Zulip realm administrator to reactivate your account.
## Reactivating an account
Zulip realm administrators can choose to reactivate a user's deactivated account by following the following steps.
1. Click the cog (![cog](/static/images/help/cog.png)) in the upper right corner of the right sidebar.
2. Select **Administration** from the dropdown menu that appears.
![Administration dropdown](/static/images/help/administration.png)
3. Upon clicking **Administration**, your view will be replaced with the **Administration** page. Click the **Deactivated Users** tab at the top of the panel; it turns gray upon hover.
![Administration](/static/images/help/admin-panel.png)
4. In the **Deactivated users** section, click the orange **Reactivate** button to the right of the user account that you want to reactivate.
![Deactivated Users](/static/images/help/deactivate-panel.png)
5. After clicking the **Reactivate** button, the button will transform into a red **Deactivate** button, confirming the success of the account's reactivation.
![Reactivate success](/static/images/help/reactivate-success.png)

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@ -39,7 +39,7 @@ as a “**realm**”.
* [Signing out](/help/signing-out) * [Signing out](/help/signing-out)
* Find your Zulip organization (not implemented) * Find your Zulip organization (not implemented)
* Set up two-factor authentication (not implemented) * Set up two-factor authentication (not implemented)
* Deactivate your account * [Deactivate your account](/help/deactivate-account)
## Messages ## Messages
### Sending ### Sending