diff --git a/static/images/help/admin-panel.png b/static/images/help/admin-panel.png new file mode 100644 index 0000000000..9c580b5345 Binary files /dev/null and b/static/images/help/admin-panel.png differ diff --git a/static/images/help/admin.png b/static/images/help/admin.png new file mode 100644 index 0000000000..adc1b541b9 Binary files /dev/null and b/static/images/help/admin.png differ diff --git a/static/images/help/deactivate-account.png b/static/images/help/deactivate-account.png new file mode 100644 index 0000000000..a6456795a6 Binary files /dev/null and b/static/images/help/deactivate-account.png differ diff --git a/static/images/help/deactivate-modal.png b/static/images/help/deactivate-modal.png new file mode 100644 index 0000000000..2277466b6f Binary files /dev/null and b/static/images/help/deactivate-modal.png differ diff --git a/static/images/help/deactivate-panel.png b/static/images/help/deactivate-panel.png new file mode 100644 index 0000000000..7a23d4c400 Binary files /dev/null and b/static/images/help/deactivate-panel.png differ diff --git a/static/images/help/reactivate-success.png b/static/images/help/reactivate-success.png new file mode 100644 index 0000000000..0676721f22 Binary files /dev/null and b/static/images/help/reactivate-success.png differ diff --git a/templates/zerver/help/deactivate-account.md b/templates/zerver/help/deactivate-account.md new file mode 100644 index 0000000000..44608945c1 --- /dev/null +++ b/templates/zerver/help/deactivate-account.md @@ -0,0 +1,45 @@ +# Deactivate your account + +We'd be sorry to see you go, but you can follow the following steps to deactivate your Zulip account. + +1. Click the cog (![cog](/static/images/help/cog.png)) in the upper right corner of the right sidebar. + +2. Select **Settings** from the dropdown menu that appears. + + ![settings](/static/images/help/settings.png) + +3. Upon clicking **Settings**, your view will be replaced with the **Settings** page. Click the red **Deactivate your account** button on the bottom of the **Your account** section. + + ![Deactivate your account button](/static/images/help/deactivate-account.png) + +4. After clicking the **Deactivate Account** button, a modal window titled **Deactivate Your Account** will appear. + + ![Deactivate your account modal](/static/images/help/deactivate-modal.png) + +5. To confirm the deletion of your account, click the red **Deactivate now** button. Please note that any bots that you maintain will be disabled. + +6. After clicking the **Deactivate now** button, you will be logged out and returned to the Zulip login page. + +Please note that you cannot register a Zulip account using the email address of a deactivated account. However, you can ask a Zulip realm administrator to reactivate your account. + +## Reactivating an account + +Zulip realm administrators can choose to reactivate a user's deactivated account by following the following steps. + +1. Click the cog (![cog](/static/images/help/cog.png)) in the upper right corner of the right sidebar. + +2. Select **Administration** from the dropdown menu that appears. + + ![Administration dropdown](/static/images/help/administration.png) + +3. Upon clicking **Administration**, your view will be replaced with the **Administration** page. Click the **Deactivated Users** tab at the top of the panel; it turns gray upon hover. + + ![Administration](/static/images/help/admin-panel.png) + +4. In the **Deactivated users** section, click the orange **Reactivate** button to the right of the user account that you want to reactivate. + + ![Deactivated Users](/static/images/help/deactivate-panel.png) + +5. After clicking the **Reactivate** button, the button will transform into a red **Deactivate** button, confirming the success of the account's reactivation. + + ![Reactivate success](/static/images/help/reactivate-success.png) diff --git a/templates/zerver/help/index.md b/templates/zerver/help/index.md index e23745acd7..9fec566018 100644 --- a/templates/zerver/help/index.md +++ b/templates/zerver/help/index.md @@ -39,7 +39,7 @@ as a “**realm**”. * [Signing out](/help/signing-out) * Find your Zulip organization (not implemented) * Set up two-factor authentication (not implemented) -* Deactivate your account +* [Deactivate your account](/help/deactivate-account) ## Messages ### Sending