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help: Add a note in "Export your Rocket.Chat data" section. 

This commit adds a note to NOT shut down Rocket.Chat server
while creating database dump using mongodump utility because
as this results in bugs like empty instances.bson file and
empty uploaded data after import.
This commit is contained in:
Prakhar Pratyush 2024-08-14 19:43:43 +05:30 committed by Tim Abbott
parent adae69c65f
commit 54492ec7a0
1 changed files with 2 additions and 1 deletions
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help/import-from-rocketchat.md
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@ -35,7 +35,8 @@ Rocket.Chat does not provide an official data export feature, so the Zulip
import tool works by importing data from a Rocket.Chat database dump.
If you're self-hosting your Rocket.Chat instance, you can create a
database dump using the `mongodump` utility.
database dump using the `mongodump` utility. Make sure your Rocket.Chat
server is **NOT** shut down while creating database dump using `mongodump`.
If your organization is hosted on Rocket.Chat Cloud or another hosting
provider that doesn't provide you with database access, you will need