From 54492ec7a06307650b3ff5aac90c0722ed1bad24 Mon Sep 17 00:00:00 2001 From: Prakhar Pratyush Date: Wed, 14 Aug 2024 19:43:43 +0530 Subject: [PATCH] help: Add a note in "Export your Rocket.Chat data" section. This commit adds a note to NOT shut down Rocket.Chat server while creating database dump using mongodump utility because as this results in bugs like empty instances.bson file and empty uploaded data after import. --- help/import-from-rocketchat.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/help/import-from-rocketchat.md b/help/import-from-rocketchat.md index edfecbd023..3371d0e209 100644 --- a/help/import-from-rocketchat.md +++ b/help/import-from-rocketchat.md @@ -35,7 +35,8 @@ Rocket.Chat does not provide an official data export feature, so the Zulip import tool works by importing data from a Rocket.Chat database dump. If you're self-hosting your Rocket.Chat instance, you can create a -database dump using the `mongodump` utility. +database dump using the `mongodump` utility. Make sure your Rocket.Chat +server is **NOT** shut down while creating database dump using `mongodump`. If your organization is hosted on Rocket.Chat Cloud or another hosting provider that doesn't provide you with database access, you will need