zulip/templates/zerver/help/roles-and-permissions.md

# Roles and permissions

There are several possible roles in a Zulip organization.

* **Organization Owner**: Can manage users, public streams,
  organization settings, and billing.

* **Organization Administrator**: Can manage users, public streams,
  and organization settings.  Cannot create or demote organization
  owners.

* **Member**: Has access to all public streams.  Member is the default
  role for most users.  [Some organization
  settings](/help/restrict-permissions-of-new-members) allow an
  organization to restrict the permissions of **New Members**; Members
  who do not have those restrictions are called **Full Members**.

* **Guest**: Can only access streams they've been added to. Cannot create
  new streams or invite other users.

* **Billing Administrator**: The user who upgrades the organization to
  a paid plan is, in addition to their normal role, a Billing
  Administrator.  Can manage billing in addition to the existing
  privileges.  This allows someone from the billing department to
  manage billing without needing organization administrator
  permissions.

For details of the access control model, see [Stream
permissions](/help/stream-permissions).  You can decide what role to
invite a user as when you [send them an
invitation](/help/invite-new-users#send-invitations).

Organization owners can do anything an organization administrator can
do.  For brevity, we may sometimes refer to "organization
administrators" being able to do something; unless stated explicitly,
this means "organization owners and administrators" can do that thing.

## Billing and guests

Guests are only available on Zulip on-premise and on paid plans for Zulip
Cloud. There are two kinds of guest for billing purposes:

* **Multi-stream guest**: Has been added to multiple streams. These guests
  are billed the same as regular members.

* **Single-stream guest**: Has been added to only a single stream. If you
  have M paying users, you get 5M free single-stream guests. Similarly, if
  you have G single-stream guests, you'll get charged for G/5 users.

  Example: You have 8 members, 2 multi-stream guests, and 50 single-stream
  guests. You'll get charged for 10 users. Let's say you have 8 members, 2
  multi-stream guests, and 51 single-stream guests. You'll get charged for
  11 users.

  Single-stream guests are a new feature, and their permissions are likely
  to change over time. For example, single-stream guests can currently see
  the list of members in the organization, but we may remove that ability in
  the future.

## Related articles

* [Stream permissions](/help/stream-permissions)
* [Inviting new users](/help/invite-new-users)