portico: Add information on billing guests.

This commit is contained in:
Rishi Gupta 2019-02-01 09:20:51 -08:00 committed by Tim Abbott
parent 1d788980be
commit 3e5e4ce561
5 changed files with 52 additions and 1 deletions

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support@zulipchat.com and we'll get you started!
</p>
</div>
<div class="faq">
<div class="question">
How are guest users billed?
</div>
<p class="answer">
Guests cannot see or join streams they are not invited
to. Guests subscribed to more than 1 stream are billed
like regular users. Guests subscribed to a single stream
are generally free, unless you have more than 5 times as
many single-stream guests as paying users. More details
are available <a href="/help/roles-and-permissions">here</a>.
</p>
</div>
<div class="faq">
<div class="question">
Who can I contact if I have further questions?

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media profiles, food preferences, or anything else.
</p>
</div>
<div class="feature-block">
<h3>GUESTS</h3>
<p>
Guests cannot see or join streams unless they are explicitly
added. Perfect for partners, vendors, and temporary
contractors.
</p>
</div>
<div class="feature-block">
<h3>YOUR FEATURE HERE</h3>
<p>Zulip is open source, so if something important for

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* [Import from Slack](/help/import-from-slack)
* [Import from Gitter](/help/import-from-gitter)
* [Manage who can join](/help/manage-who-can-join-and-invite)
* [Roles and permissions](/help/roles-and-permissions)
* [Set the default language for new users](/help/change-the-default-language-for-your-organization)
* [Export your organization](/help/export-your-organization)
* [Moderating open organizations](/help/moderating-open-organizations)

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# Roles and permissions
There are several roles in a Zulip organization.
* **Organization Administrator**: Can manage users, public streams,
organization settings, and billing.
* **Member**: Has access to all public streams. This is the default role for
most users.
* **Guest**: Can only access streams they've been added to. Cannot create
new streams.
## Billing and guests
Guests are only available on Zulip on-premise and on paid plans for Zulip
Cloud. There are two kinds of guest for billing purposes:
* **Multi-stream guest**: Has been added to multiple streams. These guests
are billed the same as regular members.
* **Single-stream guest**: Has been added to only a single stream. If you
have M paying users, you get 5M free single-stream guests. Similarly, if
you have G single stream guests, you'll get charged for G/5 users.
Example: You have 8 members, 2 multi-stream guests, and 50 single-stream
guests. You'll get charged for 10 users. Let's say you have 8 members, 2
multi-stream guests, and 51 single-stream guests. You'll get charged for
11 users.

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<li>Full search history</li>
<li>File storage up to 10 GB per user</li>
<li>Full access to enterprise features
like Google and GitHub OAuth</li>
like guest users and user groups</li>
<li>Priority commercial support</li>
<li>Funds the Zulip open source project</li>
</ul>