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portico: Add information on billing guests.
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support@zulipchat.com and we'll get you started!
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</p>
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</div>
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<div class="faq">
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<div class="question">
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How are guest users billed?
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</div>
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<p class="answer">
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Guests cannot see or join streams they are not invited
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to. Guests subscribed to more than 1 stream are billed
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like regular users. Guests subscribed to a single stream
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are generally free, unless you have more than 5 times as
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many single-stream guests as paying users. More details
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are available <a href="/help/roles-and-permissions">here</a>.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Who can I contact if I have further questions?
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@ -255,6 +255,14 @@
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media profiles, food preferences, or anything else.
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</p>
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</div>
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<div class="feature-block">
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<h3>GUESTS</h3>
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<p>
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Guests cannot see or join streams unless they are explicitly
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added. Perfect for partners, vendors, and temporary
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contractors.
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</p>
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</div>
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<div class="feature-block">
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<h3>YOUR FEATURE HERE</h3>
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<p>Zulip is open source, so if something important for
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* [Import from Slack](/help/import-from-slack)
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* [Import from Gitter](/help/import-from-gitter)
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* [Manage who can join](/help/manage-who-can-join-and-invite)
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* [Roles and permissions](/help/roles-and-permissions)
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* [Set the default language for new users](/help/change-the-default-language-for-your-organization)
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* [Export your organization](/help/export-your-organization)
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* [Moderating open organizations](/help/moderating-open-organizations)
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# Roles and permissions
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There are several roles in a Zulip organization.
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* **Organization Administrator**: Can manage users, public streams,
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organization settings, and billing.
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* **Member**: Has access to all public streams. This is the default role for
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most users.
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* **Guest**: Can only access streams they've been added to. Cannot create
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new streams.
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## Billing and guests
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Guests are only available on Zulip on-premise and on paid plans for Zulip
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Cloud. There are two kinds of guest for billing purposes:
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* **Multi-stream guest**: Has been added to multiple streams. These guests
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are billed the same as regular members.
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* **Single-stream guest**: Has been added to only a single stream. If you
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have M paying users, you get 5M free single-stream guests. Similarly, if
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you have G single stream guests, you'll get charged for G/5 users.
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Example: You have 8 members, 2 multi-stream guests, and 50 single-stream
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guests. You'll get charged for 10 users. Let's say you have 8 members, 2
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multi-stream guests, and 51 single-stream guests. You'll get charged for
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11 users.
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<li>Full search history</li>
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<li>File storage up to 10 GB per user</li>
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<li>Full access to enterprise features
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like Google and GitHub OAuth</li>
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like guest users and user groups</li>
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<li>Priority commercial support</li>
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<li>Funds the Zulip open source project</li>
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</ul>
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