2021-09-20 21:02:46 +02:00
|
|
|
# Mobile notifications
|
|
|
|
|
|
2022-10-28 19:38:54 +02:00
|
|
|
You can customize whether [stream messages](/help/stream-notifications),
|
2023-02-10 05:58:11 +01:00
|
|
|
[direct messages](/help/dm-mention-alert-notifications) and
|
2022-10-28 19:38:54 +02:00
|
|
|
[mentions][notifications-wildcard-mentions] trigger notifications in Zulip's
|
|
|
|
|
[Android](https://zulip.com/apps/ios) and [iOS](https://zulip.com/apps/ios)
|
2022-11-08 17:07:47 +01:00
|
|
|
apps.
|
|
|
|
|
|
|
|
|
|
{start_tabs}
|
|
|
|
|
|
|
|
|
|
{settings_tab|notifications}
|
|
|
|
|
|
2023-02-10 08:04:36 +01:00
|
|
|
1. Toggle the checkboxes for **Streams** and **DMs, mentions, and alerts**
|
2022-11-08 17:07:47 +01:00
|
|
|
in the **Mobile** column of the **Notification triggers** table.
|
|
|
|
|
|
|
|
|
|
{end_tabs}
|
2021-09-20 21:02:46 +02:00
|
|
|
|
2023-02-10 05:58:11 +01:00
|
|
|
[notifications-wildcard-mentions]: /help/dm-mention-alert-notifications#wildcard-mentions
|
2021-09-20 21:02:46 +02:00
|
|
|
|
|
|
|
|
## Mobile notifications while online
|
|
|
|
|
|
|
|
|
|
You can customize whether or not Zulip will send mobile push
|
|
|
|
|
notifications while you are actively using one of the Zulip apps.
|
|
|
|
|
|
|
|
|
|
!!! tip ""
|
|
|
|
|
When testing mobile notifications, make sure Zulip is
|
|
|
|
|
configured to send mobile notifications even when you're online.
|
|
|
|
|
|
|
|
|
|
{start_tabs}
|
|
|
|
|
|
|
|
|
|
{settings_tab|notifications}
|
|
|
|
|
|
2022-03-21 19:28:26 +01:00
|
|
|
1. Under **Mobile message notifications**, toggle
|
|
|
|
|
**Send mobile notifications even if I'm online**, as desired.
|
2021-09-20 21:02:46 +02:00
|
|
|
|
|
|
|
|
{end_tabs}
|
|
|
|
|
|
2023-09-07 06:56:37 +02:00
|
|
|
## Troubleshooting mobile notifications
|
|
|
|
|
|
|
|
|
|
Some Android vendors have added extra device-level settings that can impact the
|
|
|
|
|
delivery of mobile notifications to apps like Zulip. If you're having issues
|
|
|
|
|
with Zulip notifications on your Android phone, we recommend Signal's excellent
|
|
|
|
|
[troubleshooting guide](https://support.signal.org/hc/en-us/articles/360007318711-Troubleshooting-Notifications#android_notifications_troubleshooting),
|
|
|
|
|
which explains the notification settings for many popular Android vendors.
|
|
|
|
|
|
2021-09-20 21:02:46 +02:00
|
|
|
## Related articles
|
2023-01-27 02:34:09 +01:00
|
|
|
|
2021-09-20 21:02:46 +02:00
|
|
|
* [Stream notifications](/help/stream-notifications)
|
2023-02-10 05:58:11 +01:00
|
|
|
* [DMs, mentions, and alerts](/help/dm-mention-alert-notifications)
|
2021-09-20 21:02:46 +02:00
|
|
|
* [Email notifications](/help/email-notifications)
|
|
|
|
|
* [Desktop notifications](/help/desktop-notifications)
|
2023-01-27 02:34:09 +01:00
|
|
|
* [Do not disturb](/help/do-not-disturb)
|
