mirror of https://github.com/zulip/zulip.git
34 lines
1.1 KiB
Python
34 lines
1.1 KiB
Python
# Webhooks for external integrations.
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from django.http import HttpRequest, HttpResponse
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from zerver.decorator import authenticated_rest_api_view
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from zerver.lib.request import REQ, has_request_variables
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from zerver.lib.response import json_success
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from zerver.lib.webhooks.common import check_send_webhook_message
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from zerver.models import UserProfile
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def truncate(string: str, length: int) -> str:
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if len(string) > length:
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string = string[: length - 3] + "..."
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return string
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@authenticated_rest_api_view(webhook_client_name="Zendesk")
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@has_request_variables
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def api_zendesk_webhook(
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request: HttpRequest,
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user_profile: UserProfile,
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ticket_title: str = REQ(),
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ticket_id: str = REQ(),
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message: str = REQ(),
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) -> HttpResponse:
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"""
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Zendesk uses triggers with message templates. This webhook uses the
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ticket_id and ticket_title to create a topic. And passes with zendesk
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user's configured message to zulip.
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"""
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topic = truncate(f"#{ticket_id}: {ticket_title}", 60)
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check_send_webhook_message(request, user_profile, topic, message)
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return json_success(request)
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