zulip/zerver/webhooks/freshdesk/fixtures/public_note.json

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JSON

{"freshdesk_webhook":
{
"triggered_event":"{note_type:public}",
"ticket_id":"11",
"ticket_url":"http://test1234zzz.freshdesk.com/helpdesk/tickets/11",
"ticket_type":"Incident",
"ticket_subject":"Test ticket subject",
"ticket_description":"<div>Test ticket description.</div>",
"ticket_status":"Open",
"ticket_priority":"Medium",
"requester_name":"Requester Bob",
"requester_email":"requester-bob@example.com"
}
}