zulip/zerver/webhooks/groove/doc.md

28 lines
947 B
Markdown

Get Zulip notifications for your Groove events!
1. {!create-stream.md!}
1. {!create-bot-construct-url-indented.md!}
1. On your Groove dashboard, click on **Settings**. Under **Company**,
click on **API**. Open the **Add Webhook** dropdown and select an
event that you would like to be notified about.
Currently, Zulip supports these events:
* `ticket_started`: notify if there is a new ticket.
* `ticket_assigned`: notify if a ticket is assigned to an agent or group.
* `agent_replied`: notify if an agent replied to a ticket.
* `customer_replied`: notify if a customer replied to a ticket.
* `note_added`: notify if an agent left a note on a ticket.
1. Enter the URL constructed above in the space below the event.
Click **Add Webhook**.
1. Repeat the last two steps (using the same URL) for every event you'd like
to be notified about.
{!congrats.md!}
![](/static/images/integrations/groove/001.png)