zulip/zerver/lib/error_notify.py

# System documented in https://zulip.readthedocs.io/en/latest/subsystems/logging.html
from collections import defaultdict
from typing import Any, Dict

from django.conf import settings
from django.core.mail import mail_admins

from zerver.actions.message_send import internal_send_stream_message
from zerver.filters import clean_data_from_query_parameters
from zerver.models import get_realm, get_stream, get_system_bot


def format_email_subject(email_subject: str) -> str:
    """
    Escape CR and LF characters.
    """
    return email_subject.replace("\n", "\\n").replace("\r", "\\r")


def logger_repr(report: Dict[str, Any]) -> str:
    return "Logger {logger_name}, from module {log_module} line {log_lineno}:".format(**report)


def user_info_str(report: Dict[str, Any]) -> str:
    if report.get("user") and report["user"].get("user_full_name"):
        user_info = "{user[user_full_name]} <{user[user_email]}> ({user[user_role]})".format(
            **report
        )
    else:
        user_info = "Anonymous user (not logged in)"

    user_info += " on {host} deployment".format(**report)
    return user_info


def deployment_repr(report: Dict[str, Any]) -> str:
    deployment = "Deployed code:\n"
    for field, val in report["deployment_data"].items():
        deployment += f"- {field}: {val}\n"
    return deployment


def notify_browser_error(report: Dict[str, Any]) -> None:
    report = defaultdict(lambda: None, report)
    if settings.ERROR_BOT:
        zulip_browser_error(report, settings.ERROR_BOT)
    email_browser_error(report)


def email_browser_error(report: Dict[str, Any]) -> None:
    user_info = user_info_str(report)
    email_subject = f"Browser error for {user_info}"
    body = f"User: {user_info}"

    body += """\

Message:
{message}

Stacktrace:
{stacktrace}

IP address: {ip_address}
User agent: {user_agent}
href: {href}
Server path: {server_path}
Deployed version: {version}
""".format(
        **report
    )

    more_info = report["more_info"]
    if more_info is not None:
        body += "\nAdditional information:"
        for (key, value) in more_info.items():
            body += f"\n  {key}: {value}"

    body += "\n\nLog:\n{log}".format(**report)

    mail_admins(email_subject, body)


def zulip_browser_error(report: Dict[str, Any], error_bot_email: str) -> None:
    email_subject = "JS error: {user_email}".format(**report)

    user_info = user_info_str(report)

    body = f"User: {user_info}\n"
    body += "Message: {message}\n".format(**report)

    error_bot_realm = get_realm(settings.STAFF_SUBDOMAIN)
    error_bot = get_system_bot(error_bot_email, error_bot_realm.id)
    errors_stream = get_stream("errors", error_bot_realm)

    internal_send_stream_message(
        error_bot,
        errors_stream,
        format_email_subject(email_subject),
        body,
    )


def notify_server_error(report: Dict[str, Any]) -> None:
    report = defaultdict(lambda: None, report)
    email_server_error(report)
    if settings.ERROR_BOT:
        zulip_server_error(report, settings.ERROR_BOT)


def zulip_server_error(report: Dict[str, Any], error_bot_email: str) -> None:
    email_subject = "{node}: {message}".format(**report)

    logger_str = logger_repr(report)
    user_info = user_info_str(report)
    deployment = deployment_repr(report)

    if report["has_request"]:
        request_repr = """\
Request info:
~~~~
- path: {path}
- {method}: {data}
""".format(
            **report
        )
        for field in ["REMOTE_ADDR", "QUERY_STRING", "SERVER_NAME"]:
            val = report.get(field.lower())
            if field == "QUERY_STRING":
                val = clean_data_from_query_parameters(str(val))
            request_repr += f'- {field}: "{val}"\n'
        request_repr += "~~~~"
    else:
        request_repr = "Request info: none"

    message = f"""{logger_str}
Error generated by {user_info}

~~~~ pytb
{report['stack_trace']}

~~~~
{deployment}
{request_repr}"""

    error_bot_realm = get_realm(settings.STAFF_SUBDOMAIN)
    error_bot = get_system_bot(error_bot_email, error_bot_realm.id)
    errors_stream = get_stream("errors", error_bot_realm)

    internal_send_stream_message(
        error_bot,
        errors_stream,
        format_email_subject(email_subject),
        message,
    )


def email_server_error(report: Dict[str, Any]) -> None:
    email_subject = "{node}: {message}".format(**report)

    logger_str = logger_repr(report)
    user_info = user_info_str(report)
    deployment = deployment_repr(report)

    if report["has_request"]:
        request_repr = """\
Request info:
- path: {path}
- {method}: {data}
""".format(
            **report
        )
        for field in ["REMOTE_ADDR", "QUERY_STRING", "SERVER_NAME"]:
            val = report.get(field.lower())
            if field == "QUERY_STRING":
                val = clean_data_from_query_parameters(str(val))
            request_repr += f'- {field}: "{val}"\n'
    else:
        request_repr = "Request info: none\n"

    message = f"""\
{logger_str}
Error generated by {user_info}

{report['stack_trace']}

{deployment}

{request_repr}"""

    mail_admins(format_email_subject(email_subject), message, fail_silently=True)


def do_report_error(type: str, report: Dict[str, Any]) -> None:
    if type == "browser":
        notify_browser_error(report)
    elif type == "server":
        notify_server_error(report)