mirror of https://github.com/zulip/zulip.git
83 lines
2.3 KiB
Markdown
83 lines
2.3 KiB
Markdown
# Logging in
|
|
|
|
By default, Zulip allows you to log with an email/password pair, a Google account, or
|
|
a GitHub account.
|
|
|
|
Organization administrators can
|
|
[add other authentication methods](/help/configure-authentication-methods),
|
|
including the SAML and LDAP integrations, or disable any of the methods above.
|
|
|
|
You can log in with any method allowed by your organization, regardless of
|
|
how you signed up. E.g. if you originally signed up using your Google
|
|
account, you can later log in using GitHub, as long as your Google account
|
|
and GitHub account use the same email address.
|
|
|
|
|
|
### Log in to a Zulip organization for the first time
|
|
|
|
{start_tabs}
|
|
|
|
{tab|desktop}
|
|
|
|
1. Open the **left sidebar** (`Ctrl+Shift+s`).
|
|
|
|
1. Set your [proxy settings](/help/connect-through-a-proxy) or add a
|
|
[custom certificate](/help/custom-certificates) if needed (rare).
|
|
|
|
1. Click the **plus** (+) icon.
|
|
|
|
1. Enter your Zulip URL, and click **Connect**.
|
|
|
|
1. Follow the on-screen instructions.
|
|
|
|
{tab|mobile}
|
|
|
|
1. From the home screen, tap your **profile picture** in the lower right.
|
|
|
|
1. Tap **Switch account**.
|
|
|
|
1. Tap **Add new account**.
|
|
|
|
1. Enter your Zulip URL, and tap **Enter**.
|
|
|
|
1. Follow the on-screen instructions.
|
|
|
|
{tab|web}
|
|
|
|
1. Go to your organization's **Zulip URL**.
|
|
|
|
1. Follow the on-screen instructions.
|
|
|
|
{end_tabs}
|
|
|
|
For subsequent logins, see [switching between organizations](/help/switching-between-organizations).
|
|
|
|
## Troubleshooting
|
|
|
|
### I don't know my Zulip URL
|
|
|
|
Some ideas:
|
|
|
|
* If you know your organization is hosted on
|
|
[zulipchat.com](https://zulipchat.com), go to
|
|
[find my account](https://zulipchat.com/accounts/find/) and enter the email
|
|
address that you signed up with.
|
|
|
|
* Try guessing the URL. Zulip URLs often look like `<name>.zulipchat.com`,
|
|
`zulip.<name>.com`, or `chat.<name>.com` (replace `<name>` with the name of your
|
|
organization).
|
|
|
|
* Ask your organization administrators for your Zulip URL.
|
|
|
|
### I signed up with Google/GitHub auth and never set a password
|
|
|
|
If you signed up using passwordless authentication and want to start logging
|
|
in via email/password, you can
|
|
[reset your password](/help/change-your-password).
|
|
|
|
### I forgot my password
|
|
|
|
You can [reset your password](/help/change-your-password). This requires
|
|
access to the email address you currently have on file. We recommend
|
|
[keeping your email address up to date](change-your-email-address).
|