mirror of https://github.com/zulip/zulip.git
112 lines
5.3 KiB
HTML
112 lines
5.3 KiB
HTML
<div class="faqs">
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<div class="padded-content">
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<header>
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<h1>Frequently asked questions</h1>
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</header>
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<div class="faq-box">
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<div class="faq">
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<div class="question">
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Do you have special plans for open source projects,
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non-profits, groups of friends, and other non-commercial
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entities?
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</div>
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<p class="answer">
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Yes! Zulip Cloud Standard is free for open source
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projects. We also offer steep discounts (usually
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85%-100%) to many non-profits, educational
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institutions, groups of friends, and in other
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scenarios where most of the users are not fulltime
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employees of the customer. Generally, only closed
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organizations that also pay their members’
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salaries pay full price. Just contact
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sales@zulipchat.com and we’d be happy to
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discuss your situation!
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</p>
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<p class="answer">
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You may also be interested in
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<a href="/for/open-source">Zulip for open source
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projects</a> or
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<a href="/for/working-groups-and-communities">Zulip
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for working groups and other part-time communities</a>.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Does Zulip scale to a large number of users?
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</div>
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<p class="answer">
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Yes! Some of our biggest fans have hundreds or thousands
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of users, including Fortune 500 companies like Akamai,
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and open source communities like
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<a href="https://www.recurse.com/blog/112-how-rc-uses-zulip">The
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Recurse Center</a>. If you’d like to see a large Zulip
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in action, the
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<a href="https://chat.zulip.org">Zulip
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community server</a> has thousands of accounts and hundreds of weekly active users, and is run on a single machine with 8GB of RAM.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Can I pay by credit card and/or invoice?
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</div>
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<p class="answer">
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You can always use a credit card to pay, and we can bill
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by invoice for amounts over $1000.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Can I start on Zulip Cloud and later move to On-Premise?
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</div>
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<p class="answer">
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Yes! Our high quality export and import tools
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(<a href="/help/export-your-organization">cloud</a>,
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<a href="https://zulip.readthedocs.io/en/latest/production/export-and-import.html">on-premise</a>) ensure you can always move
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from our hosting to yours (and back). If
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you’d like to do a migration, email
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support@zulipchat.com and we’ll get you started!
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</p>
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</div>
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<div class="faq">
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<div class="question">
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How are guest users billed?
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</div>
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<p class="answer">
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Guests cannot see or join streams they are not invited
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to. Guests subscribed to more than 1 stream are billed
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like regular users. Guests subscribed to a single stream
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are generally free, unless you have more than 5 times as
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many single-stream guests as paying users. More details
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are available <a href="/help/roles-and-permissions">here</a>.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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How does the free plan message limit work?
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</div>
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<p class="answer">
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Only the most recent 10,000 messages can be viewed
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and searched with Zulip Free. Older messages are
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still stored and will become available again
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should the organization purchase a paid plan or
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get Zulip Cloud Standard free because they are an
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open source project or similar organization.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Who can I contact if I have further questions?
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</div>
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<p class="answer">
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Stop by the
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<a href="https://zulip.readthedocs.io/en/latest/contributing/chat-zulip-org.html">Zulip
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community server</a> to see Zulip in action and chat
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with the developers,
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tweet <a href="https://twitter.com/zulip">@zulip</a>, or
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shoot us an email at sales@zulipchat.com!
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</p>
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</div>
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</div>
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</div>
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</div>
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