mirror of https://github.com/zulip/zulip.git
29 lines
1.2 KiB
Python
29 lines
1.2 KiB
Python
# Webhooks for external integrations.
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from zerver.decorator import authenticated_rest_api_view
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from zerver.lib.actions import check_send_stream_message
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from zerver.lib.response import json_success
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from zerver.lib.request import REQ, has_request_variables
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from zerver.models import get_client, UserProfile
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from django.http import HttpRequest, HttpResponse
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from typing import Text
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def truncate(string: Text, length: int) -> Text:
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if len(string) > length:
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string = string[:length-3] + '...'
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return string
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@authenticated_rest_api_view(is_webhook=True)
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@has_request_variables
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def api_zendesk_webhook(request, user_profile, ticket_title=REQ(), ticket_id=REQ(),
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message=REQ(), stream=REQ(default="zendesk")):
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# type: (HttpRequest, UserProfile, str, str, str, str) -> HttpResponse
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"""
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Zendesk uses trigers with message templates. This webhook uses the
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ticket_id and ticket_title to create a subject. And passes with zendesk
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user's configured message to zulip.
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"""
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subject = truncate('#%s: %s' % (ticket_id, ticket_title), 60)
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check_send_stream_message(user_profile, get_client('ZulipZenDeskWebhook'),
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stream, subject, message)
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return json_success()
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