mirror of https://github.com/zulip/zulip.git
112 lines
5.3 KiB
HTML
112 lines
5.3 KiB
HTML
<div class="faqs">
|
||
<div class="padded-content">
|
||
<header>
|
||
<h1>Frequently asked questions</h1>
|
||
</header>
|
||
<div class="faq-box">
|
||
<div class="faq">
|
||
<div class="question">
|
||
Do you have special plans for open source projects,
|
||
non-profits, groups of friends, and other non-commercial
|
||
entities?
|
||
</div>
|
||
<p class="answer">
|
||
Yes! Zulip Cloud Standard is free for open source
|
||
projects. We also offer steep discounts (usually
|
||
85%-100%) to many non-profits, educational
|
||
institutions, groups of friends, and in other
|
||
scenarios where most of the users are not fulltime
|
||
employees of the customer. Generally, only closed
|
||
organizations that also pay their members’
|
||
salaries pay full price. Just contact
|
||
sales@zulipchat.com and we’d be happy to
|
||
discuss your situation!
|
||
</p>
|
||
<p class="answer">
|
||
You may also be interested in
|
||
<a href="/for/open-source">Zulip for open source
|
||
projects</a> or
|
||
<a href="/for/working-groups-and-communities">Zulip
|
||
for working groups and other part-time communities</a>.
|
||
</p>
|
||
</div>
|
||
<div class="faq">
|
||
<div class="question">
|
||
Does Zulip scale to a large number of users?
|
||
</div>
|
||
<p class="answer">
|
||
Yes! Some of our biggest fans have hundreds or thousands
|
||
of users, including Fortune 500 companies like Akamai,
|
||
and open source communities like
|
||
<a href="https://www.recurse.com/blog/112-how-rc-uses-zulip">The
|
||
Recurse Center</a>. If you’d like to see a large Zulip
|
||
in action, the
|
||
<a href="https://chat.zulip.org">Zulip
|
||
community server</a> has thousands of accounts and hundreds of weekly active users, and is run on a single machine with 8GB of RAM.
|
||
</p>
|
||
</div>
|
||
<div class="faq">
|
||
<div class="question">
|
||
Can I pay by credit card and/or invoice?
|
||
</div>
|
||
<p class="answer">
|
||
You can always use a credit card to pay, and we can bill
|
||
by invoice for amounts over $1000.
|
||
</p>
|
||
</div>
|
||
<div class="faq">
|
||
<div class="question">
|
||
Can I start on Zulip Cloud and later move to On-Premise?
|
||
</div>
|
||
<p class="answer">
|
||
Yes! Our high quality export and import tools
|
||
(<a href="/help/export-your-organization">cloud</a>,
|
||
<a href="https://zulip.readthedocs.io/en/latest/production/export-and-import.html">on-premise</a>) ensure you can always move
|
||
from our hosting to yours (and back). If
|
||
you’d like to do a migration, email
|
||
support@zulip.com and we’ll get you started!
|
||
</p>
|
||
</div>
|
||
<div class="faq">
|
||
<div class="question">
|
||
How are guest users billed?
|
||
</div>
|
||
<p class="answer">
|
||
Guests cannot see or join streams they are not invited
|
||
to. Guests subscribed to more than 1 stream are billed
|
||
like regular users. Guests subscribed to a single stream
|
||
are generally free, unless you have more than 5 times as
|
||
many single-stream guests as paying users. More details
|
||
are available <a href="/help/roles-and-permissions">here</a>.
|
||
</p>
|
||
</div>
|
||
<div class="faq">
|
||
<div class="question">
|
||
How does the free plan message limit work?
|
||
</div>
|
||
<p class="answer">
|
||
Only the most recent 10,000 messages can be viewed
|
||
and searched with Zulip Free. Older messages are
|
||
still stored and will become available again
|
||
should the organization purchase a paid plan or
|
||
get Zulip Cloud Standard free because they are an
|
||
open source project or similar organization.
|
||
</p>
|
||
</div>
|
||
<div class="faq">
|
||
<div class="question">
|
||
Who can I contact if I have further questions?
|
||
</div>
|
||
<p class="answer">
|
||
Stop by the
|
||
<a href="https://zulip.readthedocs.io/en/latest/contributing/chat-zulip-org.html">Zulip
|
||
community server</a> to see Zulip in action and chat
|
||
with the developers,
|
||
tweet <a href="https://twitter.com/zulip">@zulip</a>, or
|
||
shoot us an email at sales@zulipchat.com!
|
||
</p>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|