zulip/templates/zerver/help/deactivate-or-reactivate-a-...

46 lines
1.3 KiB
Markdown
Raw Blame History

This file contains ambiguous Unicode characters

This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.

# Deactivate or reactivate a user
{!admin-only.md!}
## Deactivate (ban) a user
To properly remove a users access to a Zulip organization, it does not
suffice to change their password or deactivate their account in an external
email system, since the users API key and bot API keys will still be
active. Instead, you need to deactivate the users account using the Zulip
administrative interface.
Note that organization administrators cannot deactivate organization owners.
{start_tabs}
{settings_tab|user-list-admin}
4. Click the **Deactivate** button to the right of the user account that you
want to deactivate.
4. Click **Deactivate now** to confirm.
{end_tabs}
The user will be logged out immediately and not be able to log back in. The
user's bots will also be deactivated. Lastly, the user will be unable to
create a new Zulip account in your organization using their deactivated
email address.
## Reactivate a user
Organization administrators can reactivate a deactivated user. They will
have the same API key and bot API keys, but the bots will be deactivated
until the user manually [reactivates](deactivate-or-reactivate-a-bot) them
again.
{start_tabs}
{settings_tab|deactivated-users-admin}
4. Click the **Reactivate** button to the right of the user account that you
want to reactivate.
{end_tabs}