zulip/docs/production/upload-backends.md

# File upload backends

Zulip in production supports a couple different backends for storing
files uploaded by users of the Zulip server (messages, profile
pictures, organization icons, custom emoji, etc.).

The default is the `LOCAL_UPLOADS_DIR` backend, which just stores
files on disk in the specified directory on the Zulip server.
Obviously, this backend doesn't work with multiple Zulip servers and
doesn't scale, but it's great for getting a Zulip server up and
running quickly. You can later migrate the uploads to S3 by
[following the instructions here](#migrating-from-local-uploads-to-amazon-s3-backend).

We also support an `S3` backend, which uses the Python `boto` library
to upload files to Amazon S3 (or an S3-compatible block storage
provider supported by the `boto` library).

## S3 backend configuration

Here, we document the process for configuring Zulip's S3 file upload
backend. To enable this backend, you need to do the following:

1. In the AWS management console, create a new IAM account (aka API
   user) for your Zulip server, and two buckets in S3, one for uploaded
   files included in messages, and another for user avatars. You need
   two buckets because the "user avatars" bucket is generally configured
   as world-readable, whereas the "uploaded files" one is not.

1. Set `s3_key` and `s3_secret_key` in /etc/zulip/zulip-secrets.conf
   to be the S3 access and secret keys for the IAM account.
   Alternately, if your Zulip server runs on an EC2 instance, set the
   IAM role for the EC2 instance to the role.

1. Set the `S3_AUTH_UPLOADS_BUCKET` and `S3_AVATAR_BUCKET` settings in
   `/etc/zulip/settings.py` to be the names of the S3 buckets you
   created (e.g. `"exampleinc-zulip-uploads"`).

1. Comment out the `LOCAL_UPLOADS_DIR` setting in
   `/etc/zulip/settings.py` (add a `#` at the start of the line).

1. If you are using a non-AWS block storage provider,
   you need to set the `S3_ENDPOINT_URL` setting to your
   endpoint url (e.g. `"https://s3.eu-central-1.amazonaws.com"`).

   For certain AWS regions, you may need to set the `S3_REGION`
   setting to your default AWS region's code (e.g. `"eu-central-1"`).

1. You will need to configure `nginx` to direct requests for uploaded
   files to the Zulip server (which will then serve a redirect to the
   appropriate place in S3), rather than serving them directly.

   With Zulip 1.9.0 and newer, you can do this automatically with the
   following commands run as root:

   ```bash
   crudini --set /etc/zulip/zulip.conf application_server no_serve_uploads true
   /home/zulip/deployments/current/scripts/zulip-puppet-apply
   ```

   (The first line will update your `/etc/zulip/zulip.conf`).

   With older Zulip, you need to edit
   `/etc/nginx/sites-available/zulip-enterprise` to comment out the
   `nginx` configuration block for `/user_avatars` and the
   `include /etc/nginx/zulip-include/uploads.route` line and then
   reload the `nginx` service (`service nginx reload`).

1. Finally, restart the Zulip server so that your settings changes
   take effect
   (`/home/zulip/deployments/current/scripts/restart-server`).

It's simplest to just do this configuration when setting up your Zulip
server for production usage. Note that if you had any existing
uploading files, this process does not upload them to Amazon S3; see
[migration instructions](#migrating-from-local-uploads-to-amazon-s3-backend)
below for those steps.

[production-help]: https://chat.zulip.org/#narrow/stream/31-production-help

## S3 bucket policy

The best way to do the S3 integration with Amazon is to create a new
IAM user just for your Zulip server with limited permissions. For
each of the two buckets, you'll want to
[add an S3 bucket policy](https://awspolicygen.s3.amazonaws.com/policygen.html)
entry that looks something like this:

```json
{
    "Version": "2012-10-17",
    "Id": "Policy1468991802321",
    "Statement": [
        {
            "Sid": "",
            "Effect": "Allow",
            "Principal": {
                "AWS": "ARN_PRINCIPAL_HERE"
            },
            "Action": [
                "s3:GetObject",
                "s3:DeleteObject",
                "s3:PutObject"
            ],
            "Resource": "arn:aws:s3:::BUCKET_NAME_HERE/*"
        },
        {
            "Sid": "Stmt1468991795389",
            "Effect": "Allow",
            "Principal": {
                "AWS": "ARN_PRINCIPAL_HERE"
            },
            "Action": "s3:ListBucket",
            "Resource": "arn:aws:s3:::BUCKET_NAME_HERE"
        }
    ]
}
```

The avatars bucket is intended to be world-readable, so you'll also
need a block like this:

```json
{
    "Sid": "Stmt1468991795389",
    "Effect": "Allow",
    "Principal": {
        "AWS": "*"
    },
    "Action": "s3:GetObject",
    "Resource": "arn:aws:s3:::BUCKET_NAME_HERE/*"
}
```

The file-uploads bucket should not be world-readable. See the
[documentation on the Zulip security model](security-model.md) for
details on the security model for uploaded files.

## Migrating from local uploads to Amazon S3 backend

As you scale your server, you might want to migrate the uploads from
your local backend to Amazon S3. Follow these instructions, step by
step, to do the migration.

1. First, [set up the S3 backend](#s3-backend-configuration) in the settings
   (all the auth stuff), but leave `LOCAL_UPLOADS_DIR` set -- the
   migration tool will need that value to know where to find your uploads.
2. Run `./manage.py transfer_uploads_to_s3`. This will upload all the
   files from the local uploads directory to Amazon S3. By default,
   this command runs on 6 parallel processes, since uploading is a
   latency-sensitive operation. You can control this parameter using
   the `--processes` option.
3. Once the transfer script completes, disable `LOCAL_UPLOADS_DIR`, and
   restart your server (continuing the last few steps of the S3
   backend setup instructions).

Congratulations! Your uploaded files are now migrated to S3.

**Caveat**: The current version of this tool does not migrate an
uploaded organization avatar or logo.