mirror of https://github.com/zulip/zulip.git
107 lines
5.2 KiB
Python
107 lines
5.2 KiB
Python
# -*- coding: utf-8 -*-
|
|
from zerver.lib.test_classes import WebhookTestCase
|
|
|
|
class GrooveHookTests(WebhookTestCase):
|
|
STREAM_NAME = 'groove'
|
|
URL_TEMPLATE = '/api/v1/external/groove?stream={stream}&api_key={api_key}'
|
|
|
|
# This test simulates the condition when a new ticket comes.
|
|
def test_groove_ticket_started(self) -> None:
|
|
expected_topic = u"notifications"
|
|
expected_message = """
|
|
Test Name submitted new ticket [#9: Test Subject](https://ghostfox.groovehq.com/groove_client/tickets/68659446):
|
|
|
|
``` quote
|
|
The content of the body goes here.
|
|
```
|
|
""".strip()
|
|
|
|
self.send_and_test_stream_message('ticket_started', expected_topic, expected_message,
|
|
content_type="application/x-www-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT="ticket_started")
|
|
|
|
# This simulates the condition when a ticket
|
|
# is assigned to an agent.
|
|
def test_groove_ticket_assigned_agent_only(self) -> None:
|
|
expected_topic = u"notifications"
|
|
expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (open) assigned to agent@example.com."
|
|
self.send_and_test_stream_message('ticket_assigned_agent_only', expected_topic, expected_message,
|
|
content_type="application/x-www-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT="ticket_assigned")
|
|
|
|
# This simulates the condition when a ticket
|
|
# is assigned to an agent in a group.
|
|
def test_groove_ticket_assigned_agent_and_group(self) -> None:
|
|
expected_topic = u"notifications"
|
|
expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (open) assigned to agent@example.com from group2."
|
|
|
|
self.send_and_test_stream_message('ticket_assigned_agent_and_group', expected_topic, expected_message,
|
|
content_type="application/x-www-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT="ticket_assigned")
|
|
|
|
# This simulates the condition when a ticket
|
|
# is assigned to a group.
|
|
def test_groove_ticket_assigned_group_only(self) -> None:
|
|
expected_topic = u"notifications"
|
|
expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (pending) assigned to group2."
|
|
self.send_and_test_stream_message('ticket_assigned_group_only', expected_topic, expected_message,
|
|
content_type="application/x-www-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT="ticket_assigned")
|
|
|
|
# This simulates the condition when a ticket
|
|
# is assigned to no one.
|
|
def test_groove_ticket_assigned_no_one(self) -> None:
|
|
self.subscribe(self.test_user, self.STREAM_NAME)
|
|
result = self.client_post(self.url, self.get_body('ticket_assigned_no_one'),
|
|
content_type="application/x-www-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT='ticket_assigned')
|
|
self.assert_json_success(result)
|
|
|
|
# This simulates the notification when an agent replied to a ticket.
|
|
def test_groove_agent_replied(self) -> None:
|
|
expected_topic = u"notifications"
|
|
expected_message = """
|
|
agent@example.com replied to [ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295):
|
|
|
|
``` quote
|
|
Hello , This is a reply from an agent to a ticket
|
|
```
|
|
""".strip()
|
|
|
|
self.send_and_test_stream_message('agent_replied', expected_topic, expected_message,
|
|
content_type="application/x-www-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT="agent_replied")
|
|
|
|
# This simulates the condition when a customer replied to a ticket.
|
|
def test_groove_customer_replied(self) -> None:
|
|
expected_topic = u"notifications"
|
|
expected_message = """
|
|
rambo@example.com replied to [ticket #440](https://ghostfox.groovehq.com/groove_client/tickets/68666538):
|
|
|
|
``` quote
|
|
Hello agent, thanks for getting back. This is how a reply from customer looks like.
|
|
```
|
|
""".strip()
|
|
|
|
self.send_and_test_stream_message('customer_replied', expected_topic, expected_message,
|
|
content_type="application/x-www-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT="customer_replied")
|
|
|
|
# This simulates the condition when an agent left a note.
|
|
def test_groove_note_added(self) -> None:
|
|
expected_topic = u"notifications"
|
|
expected_message = """
|
|
anotheragent@example.com left a note on [ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295):
|
|
|
|
``` quote
|
|
This is a note added to a ticket
|
|
```
|
|
""".strip()
|
|
|
|
self.send_and_test_stream_message('note_added', expected_topic, expected_message,
|
|
content_type="application/x-ww-form-urlencoded",
|
|
HTTP_X_GROOVE_EVENT="note_added")
|
|
|
|
def get_body(self, fixture_name: str) -> str:
|
|
return self.webhook_fixture_data("groove", fixture_name, file_type="json")
|