mirror of https://github.com/zulip/zulip.git
64 lines
2.0 KiB
JSON
64 lines
2.0 KiB
JSON
{
|
|
"created_at": "2017-12-14 20:09:19 +0530",
|
|
"href": "http://api.groovehq.com/v1/tickets/9",
|
|
"links": {
|
|
"customer": {
|
|
"id": "0070883940",
|
|
"href": "http://api.groovehq.com/v1/customers/customer@example.com"
|
|
},
|
|
"drafts": {
|
|
"href": "http://api.groovehq.com/v1/tickets/9/drafts"
|
|
},
|
|
"state": {
|
|
"href": "http://api.groovehq.com/v1/tickets/9/state"
|
|
},
|
|
"messages": {
|
|
"href": "http://api.groovehq.com/v1/tickets/9/messages"
|
|
},
|
|
"assignee": {
|
|
"id": "1734497920",
|
|
"href": "http://api.groovehq.com/v1/agents/agent@example.com"
|
|
}
|
|
},
|
|
"number": 9,
|
|
"priority": "low",
|
|
"resolution_time": null,
|
|
"state": "opened",
|
|
"title": "Test Subject",
|
|
"updated_at": "2017-12-14 20:52:26 +0530",
|
|
"system_updated_at": "2017-12-14 20:52:26 +0530",
|
|
"assigned_group_id": "1414937220",
|
|
"assigned_group": "group2",
|
|
"closed_by": null,
|
|
"tags": [],
|
|
"tag_ids": [],
|
|
"mailbox": "Inbox",
|
|
"mailbox_id": "5063661921",
|
|
"message_count": 1,
|
|
"attachment_count": 0,
|
|
"summary": "The content of the body goes here.",
|
|
"search_summary": null,
|
|
"last_message_type": "enduser",
|
|
"last_message_author": {
|
|
"id": "1734497920",
|
|
"type": "Agent"
|
|
},
|
|
"type": "Widget",
|
|
"snoozed_until": null,
|
|
"snoozed_by_id": null,
|
|
"interaction_count": 1,
|
|
"state_changed_at": "2017-12-14 20:09:19 +0530",
|
|
"assigned_at": "2017-12-14 20:52:26 +0530",
|
|
"deleted_at": null,
|
|
"browser": null,
|
|
"page_title": null,
|
|
"page_url": null,
|
|
"platform": null,
|
|
"last_message": "The content of the body goes here.",
|
|
"assignee": "agent@example.com",
|
|
"app_url": "https://testteam.groovehq.com/groove_client/tickets/68659446",
|
|
"app_customer_url": "https://testteam.groovehq.com/groove_client/contacts/customers/49825873",
|
|
"customer_name": "Test Name",
|
|
"last_message_plain_text": "The content of the body goes here."
|
|
}
|